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Manager Customer

Location:
New Lenox, IL
Posted:
September 02, 2014

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Resume:

Michael Marquez

New Lenox, IL

************@*****.*** - 815-***-****

WORK EXPERIENCE

Shift Manager

Dunkin Donuts - New Lenox, IL - June 2008 to Present

*****, *****: 815-***-****

Responsibilities include; deal directly with customers either by phone, or face to face, respond quickly to

customer inquiries, handle and resolve customer complaints, obtain and evaluate relevant information to

handle product and service inquiries, process orders, organize work flow, work with cash payment and register

management. This job depending on school hours was between 20-40 hours.

EDUCATION

associate's in Government and Politics

S University St - Normal, IL

2011 to 2014

Illinois State University

January 2011

Joliet Junior College - Joliet, IL

August 2008 to 2011

ADDITIONAL INFORMATION

Skills

Skill includes: organizational skills, intra-interpersonal skills, and ability to use inductive and deductive

reasoning skills, willing to work long hours, and has outstanding work ethics.



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