Human Resources Management

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***********@*****.*** SANDRA MARTINEZ 6475 SW 129 Place

APT# 11

786-***-**** Miami, FL 33183

PROFESSIONAL EXPERIENCE

Lakeview Loan Servicing, LLC. (Bayview Loan servicing), Miami, FL 2013-2014

Closer

Responsible for preparation of all closing documents in accordance with company programs, policies

and procedures

Maintained effective communication with Title Companies, Agents, and Loan Officers

Researched property taxes due

Prepared and reviewed Mortgages and Deeds in order to be recorded with the county clerks

Prepared settlement statements according to the most recent RESPA regulations

Monitor closings and resolve any issues that may arise

Confirm closings and inform the appropriate internal personnel

Collect and review any at closing conditions, review settlement statements to ensure all fees have been

Collected /disbursed, request funding and disbursement of funds

Assist post closing department to obtain any outstanding documentation

Bayview Loan Servicing, LLC (Asset Management), Coral Gables, FL 2012-2013

DIL Coordinator

Order title commitments for potential Deed in Lieu; Consent for Judgment and FHA loans.

Review the title commitment when received; follow up with the title companies on clouded title for lien

resolutions.

Communicate with Asset managers the status of their files. Review terms and conditions on the Deed in

Lieu documents as instructed by the Asset managers. Coordinate with the title co. the execution of the

Deed in Lieu and the same with the Foreclosure Attorney on the Consent for Judgment. Escalate to

management issues that exceed acceptable timeframes.

PRESCIENT, INC. (Asset Management), Coral Gables, FL 2011-2012

Tax Specialist

Procure and maintain current tax information on database of inventoried assets.

Analyze and process tax payments for national database of assets.

Analyze identify tax valuation and appraised value statistics to determine if a tax protest should be filed

with regard to specific assets.

Develop management reports to monitor and facilitate tax protests, payments and refunds.

Pursue refunds on properties where tax refund payments have been erroneously paid to a third party.

Review and resolve any outstanding title issues with regard to taxation, tax certificates, Quiet Title

Actions, Tax Deeds for inventory of assets.

Analyze and determine if any of the assigned assets are eligible for any type of property type exemption.

HAYHURST MORTGAGE, INC. (Mortgage Banker), Coconut Grove, FL 2009-2011

Executive Assistant to the President/CEO and Human Resources Director

Create and modify documents, format monthly reports with financial data.

Answer phone calls for Senior Management, set up and coordinate meetings and conferences.

Ensure proper completion of new employee package as per Florida Labor Law.

Run background checks and credit reports on new hire.

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SILVER HILL FINANCIAL (Commercial Lender), Coral Gables, FL 2004-2008

Team Leader /Closing Department

Trained and developed eight team members, maximizing their potential by not only creative motivation

but setting attainable goals. Performed yearly job reviews. Approved money wire transfers on a daily

basis.

Formatted cash estimate reports daily; provided Senior Executives with daily financial data; provided

feedback and ideas gathered from monthly policy and procedure meetings.

Ensured accuracy of legal documents prior to submission to allocated title companies.

Developed Procedures Manual for Closers and Title Coordinators to use by Training Department and

ultimately was used in all branches.

Conducted testing of new software and reported results of tests to Senior Management.

Instructed new Loan Officers in the correct completion of loan applications.

Oversaw Title Coordinators for their complete processing of paperwork in a timely manner.

UNIVERSAL LAND TITLE, Miami, FL 2003-2004

Processor/Closer

Cleared title as directed by the title commitment.

Performed closings with allocated lenders.

HAYHURST TITLE, COLEEN HENDERSON P.A, Coconut Grove, FL 2002-2003

Legal Assistant

Conducted title searches and subsequently created title commitments. Prepared closing statements

and ensured proper disbursing of all funded files. Sent legal documents to county clerk for recording.

SEABOARD MARINE, Miami, FL 1998-2002

Credit and Collections Specialist

Responsible for 400 accounts. Negotiated credit terms with individual clients. When terms not met,

informed and presented needed information to legal representatives.

Posted account receivable payments, process invoices.

EDUCATION

Miami Dade College, Miami, FL

Human Resources Professional Development certificate completed in August 2009

University of Miami, Coral Gables, FL

Paralegal certificate completed in September 2008

Paralegal studies including legal terminology, court structure, legal procedures.

Emphasis in Corporate Law, Contract Law, and Tort Law.

Team and Leadership skills training program completed in April 2006

Miami Dade College, Miami, FL

Completed Title insurance license course and Real estate license course.

SKILLS SUMMARY

Microsoft office, Lotus Notes, Double Time, ATIDS, Westlaw and Lexis; fluent in Spanish

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