Customer Service Sales Associate

Stephanie Fernandez

** ****** ******

Yonkers, NY 10704

Cell (347) 692- 9249

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EDUCATION: Berkeley College, White Plains, NY

Bachelor of Business Administration Degree

Major: Fashion Marketing & Management

Anticipated Graduation Date: 2015

SKILLS:

MS Office 2007 & 2010: Word, Excel, PowerPoint

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AS 400

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Bilingual English and Spanish

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EXPERIENCE:

May /2013 Four Star Salon Services, White Plains NY

To Present Sales Associate

• Customer Service

• Handle Transactions

• Receive orders

• Open and close store

March/2013 Dan Rooney’s, Yonkers NY

To November/2013 Hostess

• Greet and Seat guests

• Answer calls

• Make Reservations

October/2012 Deb Shops, White Plains NY

To March/2013 Sales Associate

• Customer service

• Handle Transactions

• Assist Customers

• Light Merchandising

November /2009 Benny’s Restaurant, Bronx NY

To December /2011 Part-Time Manager

• Trained and oversee new waitresses

• Provided customer service

• Closed restaurant and register daily

• Greeted and assisted customers

• Handled cash/credit transactions

VOLUNTEER:

December/2010 Walk For Aids, Yonkers NY

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