Great interpersonal skills, enthusiastic, Word, Excel, Powerpoint
Resume:
Celeste Robustelli
Middlesex, NJ 08846
************@*****.***
OBJECTIVE
Professional, responsible, mature person seeking an administrative position where my excellent interfacing and office
skills would be an asset.
PROFILE
Personable and motivated professional with 25-plus years of working in many different capacities such as a liaison
and point-of-contact with product management, marketing, business development and decision makers as well as
interfacing directly with C level management.
Frank Robustelli, LLC 2009 – Present
Administrative Support
• Administrative support for landscape maintenance company while analyzing and restructuring processes to
improve time and production.
• Created and managed routing and time management schedule which improved production and increased
customer satisfaction.
• Implemented online payment system to help increase cash flow
• Built customer relationships through email and quick response time to requests
• Utilize QuickBooks for invoicing and account receivables
• Faxed and or scanned invoices to customer where applicable
• Reconcile accounts
Advanced Health Media 2006 – 2009
Quality Associate
• Extrapolate information from pharmaceutical sales events reports, categorize and rate according to feedback
from sales compiling into Excel spreadsheets and provide to brand managers
• Utilized Power Point to create bar charts and presentations according to metrics
• Researched Internet sites for the Office of Inspector General Office(OIG), FDA sites and Excluded Parties
List System(EPLS) to ensure all event speakers were in good standing within the pharmaceutical industry
• Review compliance and pharmaceutical regulations regarding event limitations such as meal and venue
expenses
• Meet timelines for deliverables for monthly meetings
• Managed quality results from survey and compiled feedback on event planning and presentations by
speakers
Biovail 2004 – 2006
Supply Chain Coordinator
• Supply Chain Coordinator monitoring inventory of off site location on daily basis, ensuring all levels
contained forecasted supplies by product management and reviewing product for expiry dates
• Interfaced daily with product management and manufacturing location in Canada
• Alerted product/brand managers regarding any manufacturing issues such as quality control discrepancies,
material shortages and delivery issues
• Set up conference calls to discuss with various locations and organizations and recorded meeting minutes
• Compiled results of calls and emailed to all in attendance
• Faxed reports to international associates and provided hard-copy via email
• Interfaced with Supply Chain Director, Sales, Product and Marketing Directors and Finance Controller
• Maintained and filed reports and back-up documentation to various projects
• Uncovered a critical delivery issue due to material shortage and brought it to Director’s attention; project
managed the issues by working with all organizations involved via follow-up calls
NMS 2002 – 2004
Order Manager
• Order management; entering product received against outstanding orders and developed a report for business,
product management along with weekly phone calls on manufacturing timelines
• Inventory control by interfacing with manufacturing to discuss shortages and material shortages for
development
• Used various manufacturing tools such as Cognos, Ariba, SAP and others maintaining constant control and
insight
• Reported weekly order reports and results to Director and Finance VP
Philips/AT&T/Lucent 1980 -2002
Expeditor/Order Manager
• Order Management
• Expedite orders
• Interfaced with U.S. Customs Department to clear telecommunications equipment
• Liaison with customers, suppliers, manufacturing and product management
• Conduit between international organizations based in The Netherlands and Germany for various projects
• Chaired weekly conference calls with marketing, sales, manufacturing, product and business development to
review potential issues and weekly product commitments
• Arranged international customer visits and developed agendas accordingly
• Arranged travel and hotel accommodations for international and national visitors
• Scheduled meetings and conferences
• Interfaced with “C” level management and Vice President
SKILLS
Excellent interpersonal skills Report Preparation Agenda preparation
Microsoft Office Quick Books Point-of-Contact
Customer focused Analyze reports Schedule meetings/conferences
EDUCATION
Rutgers Cook College
Landscape Management Certificate
Phoenix University
Studied Business Management
GPA 3.58
INTERESTS
Gardening, Reading, Learning/Education
Contact this candidate