Customer Service Manager

Mesa Dawkins

***** ** ** *****

Miami, FL *****

Telephone: 786-***-****

Email: ***********@***.***

OBJECTIVE To obtain and entry-level with a company I can grow with.

EDUCATION

****-******* University of Phoenix

Curriculum: Social Worker

Degree: Bachelor of Science in Psychology

2007-2008 Everest Institute Miami, FL

Curriculum: Medical

Degree: Medical Assistant

Miami Dade College North, Miami, FL

2003 – 2003 Curriculum: Social Worker

Degree: General Education

WORK EXPERIENCE

October 2009- Present Fountainhead Care Center, Miami 33161

Receptionist/Account Responsibilities: To answer the phone, sign visitors in and out, fax

Payable residents information to the residents doctors, deposit checks in the

Residents account pay bills for the facility and vendors. Work with

The business office manager pertaining to payment for the facility.

March 2008- Oct 2009 Ashley Stewart, Miami, FL 33056

Assistant Manager Responsibilities: Customer service open and close

Procedures take deposit to the bank.

April 2006 – Nov 2007 J.C. Penney, Miami, FL 33180

Jewelry Stylist Responsibilities: To assist the clients with their purchase.

To keep the show case clean. Customer Service

April 2006 – Apr 2007 Men Formalwear, Miami, FL 33169

Key holder Responsibilities: Measure customers. Consult weddings.

Coordinate events

Nov.2005-April 2006 United Colors of Benetton Miami Beach, FL 33139

Stylist Responsibilities: Sales, Assist customers keep store in order.

REFERENCES Available upon request

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