Customer Service Sales

RICKY PENDLETON

**** *.****** ** ******,Texas ***16

Telephone: 214-***-**** Email:**************@*****.***

PROFESSIONAL HISTORY

Tom Thumb Dallas,Texas ( 2012 - Present )

Night Stocker/Courtesy Clerk

Provides superior customer service. Greets customers - bag groceries -

Helps customers out to their cars and collects empty carts for return

to the store. Unload groceries from trucks. Stock groceries.

Lifting up to 60 pounds occasionally.

Inventory. Stocks Gm. Operates a Forklift & Pallet Jack

. Albertson's, Dallas, Texas (2004 - 2011)

Butcher Block Counter

Stock shelves and organize groceries and other products so customers can

find merchandise quickly

Prepare store for opening and closing, set the Sales Message using a

Pelligram.

Maintain the stock room by keeping it clean and organized.

Assist customers by answering questions, locating items, and providing

satisfactory service.

Use panel jacks and forklifts to unload merchandise from trucks.

Nickels and Dimes, Inc. /Tilt, Dallas, Texas (1999 - 2004)

Assistant General Manager/Game Technician

Opened and closed the store, hired and terminated employees.

Merchandising, Store Reset, Configure and Adjust the claw strength of Crane

Games.

Order Plush and other Store products.

Used a computer to diagnose and repair game programming card readers.

Configure the price of games, and maintain an active inventory system.

Checked and maintained the power supply for each game by using a multimeter

and

Voltmeter to identify shortages and making adjustments to achieve the

proper voltage.

Changed ground wires on power supplies to ensure they function properly.

Replaced power supplies when required.

Sell Arcade games.

ACHIEVEMENTS

8/2010 Employee of the Month.

2/2011 Employee of the Month

2011 Seafood Sales Challenge Winner

Number 1in The 2010 Holiday Seafood Contest for 6 weeks in a row

Rated 5 out of 5 for Great Customer Service by Mystery shopper

Starting The OFI Sales Challenge week at the bottom ending the week in the

Top 10

OFI Sales Challenge Winner

6/2013 Tom Thumb Summer of Safety,Safety Observation Scavenger Hunt Winner

9/2013 Tom Thumb Associate of The Month

EDUCATION

Graduated from Sunset High School, Dallas, Texas in 1998

Results-oriented Analytical skills Time Efficiency Organizational skills

Quality Control High Energy Management Multitasking

Self Motivated Optimism Inventory Bank Deposits

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