Vincent Lavis
**** **** ****** ● Chula Vista, CA 91914 ● Phone 619-***-**** ● *******@*******.***
Objective: I would like to work with a company that will enable me to accomplish my goals and
career objectives by utilizing my experiences and education.
Summary: Fluent English & Spanish; Knowledge of Microsoft Office Suite; Cash handling & 10
key; Accuracy and Attention to details; Organization and prioritization skills; Problem analysis, use of
judgment and ability to solve problems efficiently; and Self-motivated, initiative, maintains a high level
of energy.
Work History: Rush Truck Center San Diego, CA 2012-
current
Assistant Service/Parts Manager
• Taking incoming customers and appointments to assist them with maintenance repairs
• Responsible for distributing parts to technicians for heavy duty trucks
• Meet daily sales goals, responsible for customer follow-ups, and working fleet business
• Overall CSI 90%, and awarded Presidents Council Award for most improved advisor
Certified Tire Goodyear San Diego, CA
2008-2012
Service Advisor/Assistant Manager
• Writing up customers for service on vehicles, inspecting exterior of vehicle for imperfections
• Responsible for setting monthly sales goals, as well as setting CSI standards
• Follow up with customers, working with technicians to keep work flow smooth.
• Improved overall sales to 25%, Awarded Presidents Council Award for 3 years in a row
Viva Auto Group El Paso, TX 2006-
2008
Service Advisor
• Taking incoming customers as well as appointments to assist in writing up for service
• Follow up with customers to advise them of issues and offering services as needed
• Attaining and surpassing monthly sales goals set by Service Manager
Countrywide Home Loans San Diego, CA 2000-2006
Sr. Account Executive
• Originating and processing loans
• Working with existing client base as well as establishing new client base
• Average 8 to 10 loans a month
Education: Vista College: Clearfield, Utah Business Administration