Customer Service High School

Michelle Nevarez

Sales - Glory Shoes

Bronx, NY

****************@*******.*** - 917-***-****

WORK EXPERIENCE

Sales

Glory Shoes - Bronx, NY - September 2013 to Present

Greet customers as they enter the store

• Maintain and update inventory

• Maintain a clean work place

Receptionist/Internship

Gay Man Health Crisis - New York, NY - November 2012 to March 2013

Greeted all clients that entered the organization and triage to proper area.

• Operate all office machines.

• Answer telephones, direct calls, and take messages.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Professional Photographer

Qualex Kodak - New York, NY - August 2010 to April 2012

Took pictures of individuals, families, and small groups, either in on location.

• Utilize company intranet software to edit photos.

• Greeted costumers as they enter the building and persuaded them to take a photo.

• Provided excellent customer service to all persons who arrived on the premises.

Leadership Institute High School - Bronx, NY - September 2005 to June 2010

Administration:

• Answered telephones, direct calls, and take messages.

• Operated office machines, such as photocopiers and scanners, facsimile machines.

• Maintained and update filing, inventory, mailing, and database systems.

• Explained information, take orders, and address complaints.

Youth Leader

Leadership Institute High School - Bronx, NY - September 2005 to June 2010

Facilitated meetings for Leadership Institute as needed.

• Attended meeting with Elective Officials to express the concerns of the community.

• Created community groups and went out into the community to spread awareness and gain support for

residents the betterment of the Bronx communities.

EDUCATION

A.A. in Liberal arts

Hostos Community College/CUNY - Bronx, NY

SKILLS

Proficient in Microsoft Word, Excel, PowerPoint Excelente communication and interpersonal skills Bilingual

Spanish/English

ADDITIONAL INFORMATION

Skills

Proficient in Microsoft Word, Excel, PowerPoint

Excelente communication and interpersonal skills

Bilingual Spanish/English

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