Customer Service Data Entry

CONNIE K ADAMS

**** **** ***

Los Angeles, CA ***43

Phone: 310-***-****

*********@*****.***

Objective

CUSTOMER SERVICE REP., 9 years 3 months experience

Abilities

Answer phones in a professional manner,problem solving over the phone, data entry, filing,mail handling, monitor maintenance for building engineers, maintain all equipments for all service calls. monitor security cameras and dispatch officers when needed.

Employment History

Agency Clerk/ File Clerk/Office Clerk, Customer Service Representatives

08/2003 - 11/2012

Director Guild Of America

7920 Sunset Blvd, LOS ANGELES, CA

Greet all members direct them to the membership dept, answer incoming calls give out contact info over the phone and email, handle mail and distribute to membership staff,file all correspondences pertaining to members,data entry for address chance pertaining to members handles all return mail, help out as a floater.

Receptionist, Receptionists and Information Clerks

01/1995 - 05/2003

Jean St. Germain, Inc

Los Angeles, CA

Direct all incoming calls in a fast paced environment. Work directly with customers to handle their merchandise orders and reorders,handle reurn merchandise and handle customers complains, Assistant the President of the company keeping his calender, scheduling his appointments, sort and distribute mail, faxing, filing, maintain all customers credit files and also maintain all equipment including service up keep.

Security Guard/ Security Dispatcher, Security Guards

08/1990 - 01/1995

United Security Industries/ Wells Fargo

10302 Glasgow Place, Los Angeles, CA

My duties were to montitor the lobbies for a condominium complex, by making rounds helping to keep the homeowners and tenants safe, trouble shoot handling engineers maintenance request from residents, handle all complains.

Education History

Issuing Institution

Location

Qualification

Course of Study

CalJOBS Education

CA

Associate's Degree

Associate degree

CalJOBS Education

CA

Associate's Degree

Associate degree

CalJOBS Education

CA

Associate's Degree

Associate degree

Certification Title

Issuing Organization

Completion Date

Honors

FILING,PBX OPERATOR,WORD PROCESSING

Additional Information

References Available on Request

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