Telecom OSS Architect, Expert in Oracle Communication Suites

Vipul Saxena

Flat#***, Shri Balaji Residency, **th Main 17th Cross, BTM II Stage, Bangalore - 560076

Mobile: +91-988-***-**** Mail@ LinkedIn

EXECUTIVE SUMMARY

• 9 years of experience in Telecom (B/OSS) Domain in IT industry.

• Currently playing the role of OSS Solution Architect / Lead Consultant.

• Highly competent with Oracle’s OSS suite of products like OSM, ASAP, OMS.

• Worked at Colt as Lead Solution Architect for Enterprise Ethernet Services using Oracle OSS Suite.

• Worked at Covalense as Lead Consultant for the Order to Cash reference implementation.

• Worked at TELUS as Business System Analyst for the Service Fulfillment domain using NetCracker.

• Worked at British Telecom for MPLS provisioning and activation for the enterprise customers.

• Worked at Uninor for implementing the provision and activation of Wireless networks.

KEY STRENGTHS

• Excellent understanding of NGOSS frameworks (eTOM, SID) and End-to-End OSS exposure.

• Experience in working on Agile and Linear software methodologies.

• Excellent interpersonal, negotiation and convincing skills to face customers.

• Proactive communication, collaboration and persuasiveness to build quick relationship with the client

and the internal project team.

• Worked on cross-functional teams, successfully interacting and communicating with different SI

partners, intra & inter organizational technical support groups and third party vendors.

• Successful in meeting new technical challenges and finding the best solutions to meet the needs of the

customer.

PROFESSIONAL EXPERIENCE

Covalense Technologies June 2014 – Present

CVL Strategic Solutions

• Working in Pre-Sales team as OSS Architect to conceptualize and deliver efficient solutions.

• Performs requirement gathering, analysis and scoping

• Interacting with multiple vendors to understand the product features and limitations.

Covalense Technologies June 2013 – May 2014

Colt, UK

• Worked as Lead OSS Architect and key member of the core architecture group.

• Led OSM workshops to help Order Workflow stakeholders understand the OSM capabilities.

• Designed the stack using the Oracle RSDOD framework.

• Defined the Orchestration & Decomposition in OSM of the Sales order for Service Fulfilment.

• Authored the Domain/Capability Design for following:

o Order Workflow

o Logistics & Supplier Management

o Jeopardy Management

o Billing

• Recommended the Telecom Business Process best practices and highlighted the existing design gaps.

• Defined the target production Launch Architecture to support existing and new stacks.

• Helped in defining the Activation Approach and documented the End to End blueprint document.

• Identified the legacy systems to be decommissioned and defined the migration strategy for automation.

• Conducting session for the wider audience for the complete program.

• Defined the end to end user journeys and transformed the business requirements into design documents.

• Reviewed multiple capability and low level designs.

Covalense Technologies Oct 2012 to May 2013

O2C Reference Implementation

• Lead consultant for the activation strategy and implementation.

• Performed requirement definition and effort estimation.

• Defined the architecture for integrating BRM with ASAP skipping the need of order management.

• Documented the FDS, TDS documents and the interface specifications for ASAP system.

• Mentored and groomed the team members on OSM & ASAP products.

• Created multiple presentations on Oracle OSM & ASAP.

Tech Mahindra Ltd. Apr 2012 to Sept 2012

EarthLink, US

• Solution Designer for designing and implementation of Oracle Suite of B/OSS products.

• Designed the Sales Order orchestration and decomposition.

• Gained extensive knowledge on the product features and the limitations.

• Migrated the legacy system functionality into the Oracle OSS products.

Tech Mahindra Ltd. Oct 2010 to Mar 2012

TELUS, Canada

• Business System Analyst for the Automated Service Fulfilment using Amdocs OMS & NetCracker.

• Evaluate requirements from multiple sources, reconcile conflicts, decompose high-level information into

details and distinguish user request from the underlying true needs.

• Documented business requirements and converted into functional requirements.

• Proactively communicate and collaborate with the business teams, impacted component teams,

stakeholders, solution architects and offshore counterparts.

• Suggested process improvements and provided the effort estimation for multiple change requests.

• Created Build & Environment Management tool which was later approved by Account Manager and

published to all the different teams.

• Aligned & Optimized TOPAZ (in-house order fallout reporting tool) release management process to

reduce deployment window.

Tech Mahindra Ltd. Mar 2010 to Sept 2010

TELUS, Canada

• Associate Business Analyst in the Data Activation Team of TELUS.

• Exercised the Capability building of NetCracker and key member of Core team of NC-COE.

• Designed the workflows and inventory in NetCracker.

• Performed the effort estimation for new business proposals.

• Understanding the existing stack and identifying the bottlenecks in the project.

• Provide solutions to eliminate the bottlenecks to reduce the order cycle time and automate wherever

possible.

• Documented business and functional requirements.

• Led a team of 3 members.

Wipro Ltd. Sept 2009 to Mar 2010

Uninor, India

• Software Analyst for the implementation of provisioning and activation of Wireless services.

• Key delivery team member for the customer requirement meetings.

• Involved in the designing work with the solution architects.

• Developed few ASAP cartridges.

• Conducted knowledge transfer sessions on ASAP.

• Handled the Unix Server issues.

• Gained knowledge on the End to End Wireless GSM network.

• Key member of the post production support team.

Infosys Technologies Ltd. Nov 2005 to Aug 2009

British Telecom, UK

• Key member of the Service fulfilment team for Vserve project.

• Developed cartridges in OMS and ASAP.

• Single handedly maintained the complex project environment, consisting of 35 solaris servers.

• Created an automation tool to reduce the time spent on the daily manual tasks.

• Created an automated build deployment tool which reduced the deployment cycle by 50% and saved the

time spent for manual deployment in the official morning hours.

• Handled the installation and upgrade of Oracle Database on solaris servers

• SPOC for all the dev-to-dev activities at BT which involved interaction with user community, solution

designers and other key stakeholders.

ACCOLADES & AWARDS

• Excellent feedback received from the Colt’s Enterprise Architect

• Multiple appreciations from TELUS Client Management for responsiveness, ownership and the

communication skills.

• Infosys Mindshare Award for developing an automation tool for the entire team.

• Infosys Bravo Award for client facing activities at BT.

• Wipro Team Player Award for the significant contribution towards project delivery.

• Multiple recommendations by clients and managers available on LinkedIn profile.

CERTIFICATIONS, SKILLS & TRAINING

Certifications Tools Trainings

• OSM Sales & Presales Specialist • •

OSM, ASAP, UIM, NetCracker ASAP basic & advanced training

• RODOD Sales & Presales Specialist • •

Visio, PowerPoint, Word, Excel Level 1 of Up Your Service

• Microsoft Certified Professional • •

Core Java, C, C++ Corporate Etiquette and grooming

• •

XML, XSLT Written & Verbal communication

• •

Weblogic Assertive skills

• •

IBM ClearCase Interpersonal effectiveness

• •

HP Quality Centre, Caliber RM Business Writing

• Unix, Linux, Windows, Mac OS

EDUCATION

• B.Tech in Electronics and Communication from Uttar Pradesh Technical University, Lucknow in 2005.

• Higher & Senior Secondary from ICSE & ISCE boards in 1999 & 2001 respectively.

PERSONAL DETAILS

Passport Number F2324628

Nationality Indian

Date of Birth 17 February 1984

PAN Card Number BFFPS4367P

Marital Status Married

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