Customer Service Representative

Location:

Posted:

September 02, 2014

Nancy Quintanilla

702-***-**** Email: ********************@*****.***

Objective:

To obtain a position for advancement and growth.

Skills:

• Type 40 WPM

• Bi-lingual, speak, read and write Spanish.

• Computer literate-program knowledge of Microsoft office and Dr. Chrono.

• Received a business clerical completion certificate from Long Beach Job Corps.

Experience:

Southern Nevada Medical Group Las Vegas, Nevada

Chiropractor Assistant June 2008 - January 2014

Certified licensed chiropractor assistant. Front desk duties, answered phones, scheduled

appointments, file, faxed, copied documents, translated, assist and travel with the medical doctor.

Performed chiropractic duties such as electric muscle stimulation, cold and heat therapy, paraffin,

ultrasound, and any questions and concerns patients had.

Preferred Chiropractic Las Vegas, Nevada

Typist June 2007- June 2008

Answered phone calls, filed and copied documents. Fax attorney liens and billing. Type the

SOAP notes for culinary and kept track of the sign in sheets.

DeMenno/Kerdoon Compton, California

Receptionist December 2003 – January 2004

Performed receptionist duties, answered multiple phone lines, greeted customers, mail

distribution, alpha and numeric filing.

MIS International Torrance, California

Customer Service Representative February 2003 – May 2003

Worked at Funai Corporation on behalf of MIS handling customer care, questions and concerns.

Main job function was to receive inbound calls from customers of Funai to trouble shoot and

provide excellent customer service. Data entry duties, and answered multiple lines in a timely

manner.

Education, License and Certificates:

Carrington College Las Vegas, Nevada

Medical Assistant Present

Chiropractor Assistant License Las Vegas, Nevada

Long Beach Job Corps Long Beach, California

Business Clerical Certificate

Guajome Park Academy Long Beach, California

High School Diploma

References: Available upon request.