Customer Service Accounting

JASON WILKSON BROWN

**** * ****** ****** ● Lima, Ohio 45801 ● 419-***-**** ●

*****.**@***********.***

OBJECTIVE

To obtain a full-time employment opportunity relevant to the field of business administration.

EDUCATION

Rhodes State College Lima, Ohio

Associate of Applied Business in Business Administration Graduate Alumni

• Technical Studies Completed: Corporate Accounting Principles, Managerial Accounting

Principles, Principles of Management, Introduction to Entrepreneurship, Team Building, Human

Resource Management, Organizational Behavior, Applications in Business Admin, Principles of

Marketing, Customer Service, and Corporate Finance.

CLASSROOM EXPERIENCE

• Computer Apps in the Workplace Introduced to the fundamental’s to the essential concepts

in computer terminology, hardware components, operating systems and software issues.

Experienced hands-on introduction’s to work processing, spreadsheet, presentation and

database software using the Windows operating environment. Prepared letters, reports and

other documents and was required to import data between the word processing and

spreadsheet software applications.

• Managerial Accounting Principles: Introduced to fundamental managerial accounting

principles. Learned the basics to internal accounting processes along with how to determine

the cost of a product, study cost behavior and analysis, appropriate profit reporting, budgeting,

performance evaluation, differential analysis and capital investment analysis.

• Principles of Entrepreneurship: Investigated the skills necessary in creating and establishing

a small business. Learned about the start-up process, how to research fundamental small

business issues, strategies, decision making, risk and reward considerations and techniques

designed to help individuals to create and operate their own business.

EMPLOYMENT EXPERIENCE Lima, Ohio

Dana June 2014-Current

Machine Operator

Temporary Employee (Malone Solutions)

• Set up and operate machines, such as lathes, cutters, borers, grinders, presses, drills, and

auxiliary machines, to make metallic work pieces.

• Inspect work pieces for defects, and measure work pieces to determine accuracy of machine

operation, using rules, templates, or other measuring instruments.

• Perform minor machine maintenance, such as oiling or cleaning machines, dies, or work

pieces, or adding coolant to machine reservoirs.

Accubuilt Inc. Lima, Ohio

Administrative Quality/ Warranty and service July 2013 – November 2013

Temporary Employee (Manpower Staffing)

• Entered quality documents in to Excel Spreadsheet. Created charts out of information fount.

• Handled customer having issues with their vehicle, researched and found the correct part for

the customer’s need.

• Researched area’s to help customers find a body shop or place to get their vehicle fixed.

General Aluminum

Wapakoneta, Ohio

CMM Operator/Quality April 2013 – June2013

Temporary Employee (Minute Man Staffing)

• Measure dimensions of finished work pieces to ensure conformance to specifications, using

precision micrometer measuring instrument.

• Mark items with details such as grade or acceptance-rejection status.

Progressive Stamping, Inc.

Ottoville, Ohio

Shipping and Receiving/Forklift Driver June 2007- September 2011

Temporary Employee (Staffmark) February 2007 – June 2007

• Examined shipment contents and compared with invoices or orders to verify accuracy.

• Prepared work orders, bills of lading, or shipping orders to route materials.

• Conferred or corresponded with supervisors to rectify problems, such as damages, shortages,

or nonconformance to specifications.

• Packed, sealed, labeled, or affixed postage to prepare materials for shipping.

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