Customer Service Representative

Blake M. Harris

*** * ***** ***** ****** High Point, NC 27262

336-***-**** **********@***.***

Summary

Proven track record of providing outstanding Customer Service with problem resolutions through clear

communication, resourcefulness, and interpersonal skills. Professionalism, work ethic, and the ability to

build strong customer relations have enabled me to be successful in my various roles.

Professional Experience

Team Connection, High Point, NC- Privately held company for screening and embroidery for Athletic

Teams nationwide.

Customer Service /Inside Sales Representative 2014-Present

Responsible for Customer Service activities including handling orders, screenings, and embroideries. A

point of contact to provide consistent customer experience for coordinating orders of outfitting teams

nationwide. Efficiently worked and built relationships with Middle School, High School, and College

coaches nationwide.

Univar USA Inc., Jamestown, NC –International $9.7 billion dollar chemical distribution center with

260 locations.

Customer Service Representative 2012-2013

Managed Univar accounts for 6 outside sales representatives averaging 300 chemical orders per month.

Built strong client relations through a full spectrum of territory management responsibilities including

order management, traffic coordination, and accurate solutions for a leading chemical distributor.

Efficiently entered customer orders and answered inquires daily. Directed all freight transactions securing

quotations and coordinating traffic with UVX, Transplace, and Van Net software.

Southwest Middle School, High Point, NC

AU Inclusion Facilitator 2008-2012

One on one facilitator with Autistic children within a regular classroom setting. Assisting students with

everyday assignments. Prepared progress reports for teachers and parents. Met with parents to discuss

overall growth and ways to improve academic performance.

Shadybrook Elementary School, High Point, NC

Aces Group Leader: Part Time Teacher/ Counselor 2007-2008

Implemented and taught new educational activities for kindergarten thru first grade students. Prepared

lesson plans and provided assessments of student’s progress. Worked with parents on ways to improve

student’s overall performance.

High Point Family YMCA, High Point, NC

Summer/After School Counselor & Assistant Director 2007-2012

Planned and supervised activities daily. Organized outings for children K-8 th grade. Served as a leader for

the Counselors in Training program for children in 7th, 8th, and 9th grade.

Education

BA Elementary Education -High Point University, High Point, NC - 2007

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