Medical Quality Assurance

Anita Veizaj

*** *********** ***** ***.***, Norwood MA 02062

. 313-***-**** . *****.******@*****.***

Professional Profile

. Strong support skills, quality assurance/control and project

support experience within a fast-paced atmosphere.

. Understand communications between doctors, nurses, patients,

customers and other health care professionals; this experience

includes formal and informal instruction to pharmacy students from

various local university programs

. Excellent oral and written communication skills with a proven

ability to gather appropriate information, consolidate statistical

facts and provide a written analysis of data

. Implement effective operational management practices and applies

professional standards

. Exceeds performance standards; recognized for performing tasks

accurately, efficiently and safely

. Fluent in Albanian and Conversational in French and Italian

Certifications:

Pharmacy Technician, Pharmacy Technician Certification Board

(PTCB) Mar 06

Technical Skills:

Software knowledge: Mimics (MRI data processing and analyzing, and

Microsoft Office: Word, Excel, PowerPoint, Access, and Outlook.

Education

Wayne State University, Detroit, MI Graduated May 2011

Masters in Biomedical Engineering

Area of concentration: Biomaterials and Tissue Engineering

Wayne State University, Detroit, MI

Bachelors of Science in Biological Sciences with Emphasis in

Biotechnology Graduated Aug 2008

Minor: Chemistry

Professional Experience

Veterans Health Administration, Boston MA

Department of Veterans Affairs Sep 13- Present

Clinical Engineer Trainee- Full time Employee

EMPLOYEE STATUS: Full time Employee

. Work with staff members on various projects throughout the

hospital.

. Evaluate various medical equipments for purchase

. Complete procurement documents for equipment purchases

. Professional background: Compiling reports and budgeting

. Preparing and analyzing quality assurance reports

Wayne State University, Detroit, MI

Department of Biological Sciences

Instructional Assistant Jan 12-

Aug13

. Responsible for teaching Anatomy & Physiology laboratory courses

. Design and Implement integrated curriculum to help students gain

the appropriate knowledge

Design various experiments and conduct them physically during

laboratory sessions

. Prepare presentations, quizzes, exams and reports

. Prepare histological slides for student identification

Children's Hospital of Michigan - Outpatient Pharmacy, Detroit

Medical Center, Detroit, MI

Certified Pharmacy Technician

Jan 09-Aug 13

. EMPLOYEE STATUS: WORKED FULL TIME FOR OVER A YEAR, THEN WORK PART

TIME 30-35 HOURS PER WEEK THEREAFTER.

. Communicate and assist patients, providing educational information

on medications

. Receive, fill, prepare, and distribute medication orders

. Calculate and prepare compounded medications

. Perform daily operations and maintenance of automated equipments in

the pharmacy

. Perform inventory duties on daily and weekly basis

Children's Hospital of Michigan Jan 12- Oct 12

Department of Clinical Engineering

Clinical Engineering Intern- Volunteer

EMPLOYEE STATUS: PART TIME VOLUNTEER

. Research information on medical devices

. Perform clinical data analysis on medical equipments

. Perform calibration and testing on medical equipments. Ex.,

Infusion Pumps

. Miscellaneous equipment evaluation projects

. Assist with technical specifications in medical equipment purchase

Beaumont Services Company, L.L.C., William Beaumont Hospitals, Royal

Oak, MI

Department of Clinical Engineering & Technology Management (CE & TM)

Clinical Engineering Intern

EMPLOYEE STATUS:PART TIME EMPLOYEE Sept 10- Dec 10

. Research on medical devices for new medical technology

. Test medical devices in the laboratory

. Built clinical trials evaluation reports, analyze the clinical

trial results, and draft final reports.

. Assist with technical specifications in medical equipment purchase

. Support in incident investigations

. Miscellaneous equipment evaluation projects

. Assist with flow-charting, writing reports, and preparing

presentations

CVS Pharmacy, Southgate, MI

Certified Pharmacy Technician

Sept 04 - Jan 09

. Received and filled new prescriptions

. Contacted health care professionals for new prescriptions in

response to patient request

. Completed transactions under the insurance guidelines

. Responded to patient inquires and order medications from outside

vendors

. Perform inventory duties on daily basis

Volunteer Experience

Henry Ford Wyandotte Hospital Emergency Room, Wyandotte, MI

Member/ Active Volunteer Jun 06 - Sept 06

. Performed E.K. G. tests on patients under the supervision of

healthcare professionals

. Observed health care professional in performing medical procedures

into critical ill patients

Wayne State University Red Cross Club

Member/ Active Volunteer

Sept 05 - May 08

. Practiced at blood drives housed on the University campus.

. Provided care for disaster victims in collaboration with the

Southeastern Michigan Chapter

Associations

American Society of Microbiology - Wayne State University Chapter

Sept 06 - May 08

Treasurer

. Organized presentation hosted in Detroit Public Schools to promote

awareness of the environment

. Organized presentations to encourage healthy and sanitary habits in

children of grades K-4 and below

. Monitored and control funds and resources by authorizing

expenditures for the organization

. Kept records of all the data reports of the organization

. Arranged fieldtrips in pharmaceutical and breweries companies for

Wayne State University Students

. Invited researchers, professors, and scientists to give monthly

speeches regarding the latest issues and news in Microbiology

Albanian American Student Organization (AASO), Detroit, MI

Member Apr 04 - May 2010

. Helped in event planning in the United States and over seas

. Attended religious celebrations as a member of the AASO

organization

References

Available Upon Request

Contact this candidate