Inventory Coordinator

**** ********** ** 281-***-****

Dr Wk 281-***-****

Pasadena, Tx

77505

Jill S Holder

Experience 2011-Current Dow/Performance Monomers

Maintenance/Deer Park, TX

MRO Inventory Coordinator & Investment Recovery

Contact for Deer Park, Bayport, LaPorte & Lone Star

Plants -

Manage material master for MRO coded material which

includes:

Min/max changes

Leadtime

Material status

Manufacturer & manufacturer's part number

Placing material master on block

Deleting material master

Extending a new material master to site

Submitting requests via MRO Coding Tool for

changes/deletes

Processing new MRO Code requests

Run yearly Slow Moving Inventory Reports for all

responsible areas.

Run reports/extract data as needed within various SAP

menu reports.

Run reports/extract data as needed within Diamond

Systems reporting tool.

Troubleshoot MRO Code Requests submitted by

engineers.

Troubleshoot material master for various issues.

Troubleshoot MRO purchase requisitions as needed.

Manage month-end reporting for ECM (SOMI) sites.

Manage month-end reporting for site scrap bins.

Manage month-end reporting for investment recovery.

Redeploy obsolete/deleted/retired and/or sell

materials and equipment to outside buyers.

Cleanse material master data for all responsible

sites.

Ensure that all SOX requirements are being met.

Inventory adjustments.

Inventory cycle counting.

Ensure global and site work processes are being

followed.

2010-2011 Dow/Performance Monomers Marketing &

Sales/Deer Park, TX

Integration Support/Commercial Excellence

Captured, managed and communicated raw material

prices for business.

Managed formulated customer prices.

Reviewed customer contracts to ensure accuracy of

translation internally in SAP pricing.

Troubleshot various SAP issues and reconciliation

issues for various teams (logistics, pricing,

accounts receivable/payables, sales and customer

service).

Processed month-end consignment issues customers.

Ran and managed financial SAP reports on a regular

basis to ensure that all invoices have been issued in

a timely manner.

Managed and reconciled customer forecast in SAP APO

for NAR, EUR, LAR and APR business.

Managed internal checks & balances to ensure accurate

competitive price increases.

Member of the SAP R3 NEA test team.

2007-2009 Dow/Advanced Materials Customer

Service/Deer Park, TX

Price Administrator

Updated pricing in SAP for monthly, quarterly

formulated and list price customers for both

commercial & supply chain customers.

Managed price files.

Processed miscellaneous invoices for raw materials,

bi-products, spare parts & inventory for various

units w/in the plant.

Balanced consignment customer inventory at month end.

Processed month-end consignment issues for various

customers.

Issued returns, credits and debits against customer's

accounts.

Managed department's Lotus Notes Order Approval Tool.

Managed department's Lotus Notes Price Approval Tool.

Ran and managed financial SAP reports on a regular

basis to ensure that all invoices have been issued in

a timely manner.

Ensured that all SOX requirements are met for pricing

documents and approval process.

2002-2006 Rohm & Haas/Primary Materials/Deer Park,

Texas

Customer Service Representative - Team Lead

Created orders to replenish customer's stock based on

tank inventories at customer's site.

Balanced consignment customer inventory at month end.

Processed month-end consignment issues.

Processed & manage customer orders.

Maintained customer master files to ensure customer

requirements were met.

SAP Super User for Customer Service group and

extended services to Shipping and Planning

as well.

Issued returns, credits and debits against customer's

accounts.

Answered phones.

Troubleshot/Investigated various billing issues,

problem orders, etc.

Created customer complaints in the CRM.

Processed replies to customers complaints via CRM.

Managed EDI and ISS orders.

Ran daily, weekly and monthly reports for OCT1.

Managed output set-up in SAP (purchase order

acknowledgements, certificate of analysis, advanced

shipping notification, etc.).

Processed Miscellaneous Invoices (steam, raw

materials, bi-products, etc).

Expedited urgent shipments with carriers.

Managed expired tax certificates for customers.

Test scenarios in testing environment w/in SAP.

2000-2002 Rohm & Haas/Biocides/La Porte, Texas

Shipping Coordinator

Managed customer orders on a daily basis.

Created product labels based on drumming schedule on

a daily basis.

Managed inventory via cycle counting for Class A.

Re-stocked label inventories.

Coordinated carrier deliveries and shipments.

Ran daily reports.

Created export and import hazardous shipping

documentation for samples shipments as well as

standard order shipments (i.e. dangerous goods

declarations, pick lists, packing lists, COA's, etc).

Hazardous DOT Certified.

Managed totes within Tote Max tool.

Reported orders shipped daily.

Answered phones.

Physically pulled sample requests from totes, pails

and drums.

1997-2000 Evans Industries, Inc. Houston, Texas

Customer Service Representative

Managed customer orders on a daily basis.

Created product labels based on drumming schedule on

a daily basis.

Created exports labels daily for export orders.

Managed inventory via cycle counting and physical

inventories.

Coordinated carrier deliveries and shipments

Re-stocked label inventories.

Ran daily reports.

Reported orders shipped daily.

Answered phones.

Formally recognized by Rohm & Haas for Service

Excellence

Administrative Assistant

Managed customer complaints database (root cause

investigation, resolution, closure letter to

customer).

Created daily, monthly & weekly reports, graphs &

charts.

Created PowerPoint presentations.

Answered phones.

Created in-house correspondence to company personnel.

Managed various personnel work calendars.

Scheduled meetings.

Education Clear Lake High School

1990-1991 Sam Houston State University

San Jacinto College

Computer

Skills SAP R3, SAP ECC, Microsoft Excel, Lotus Notes,

Microsoft Word, Microsoft Powerpoint, Microsoft

Access, Totemax, Microsoft Outlook, Dow Diamond

Systems/BW Reporting, MRO Code Request System, Prism

References Grady West 713-***-****

Damon West 832-***-****

Dayna Harper 281-***-****

Contact this candidate