Customer Service High School
Resume:
Annette Guerrero
Pomona, CA 91766
*******@*****.***
JOB OBJECTIVE
Seeking a Customer Service position where my previous experience in proper phone etiquette,
operating cash register, and customer relations will be best utilized. Willing to do extra work to
gain valuable experience. Team player, professional and dedicated.
WORK EXPERIENCE
Retail Sales
Handle customer inquiries and transactions
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Operate cash register and maintain a balanced drawer
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Promote weekly specials and show customers how to operate merchandise
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Restock merchandise and cleanup work area
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Flexible and willing to take on a variety of tasks
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Communication
Greeted over 200 customers on a typical day
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Explained store policies to customer
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Directed customers to merchandise
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Resolve customer complaints
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Provide general information assistance to the public
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Clerical
Receive and route incoming calls
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Screen calls and manage messages
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Photocopying and faxing
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Shipping and receiving, ordering supplies
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Arrange meetings, lunches and weekly schedules
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Able to sort and distribute mail
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Detail oriented, able to navigate through a computer system
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Organizational and time-management skills
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EMPLOYMENT HISTORY
January 2006 to October 2013 Receptionist, Andrews International, Burbank, CA
November 2001 to January 2006 Courtesy Desk, Wal-Mart, Glendora, CA
EDUCATION
William Workman High School, High School Diploma June 1985
PERSONAL STRENGHTS
PunctualEnthusiasticSelf-MotivatedResponsibleFlexibleTeam PlayerQuick Learner
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