Errol O. Sugapong, CPC-A
PASADENA, CA ***** . TEL: 626-***-****
EMAIL: *************@*****.***
Profile
Detail-oriented, dedicated professional. Highly motivated self-starter
and decision-maker.
Team player capable of working both independently and in leadership
positions in a fast- paced business environment.
Personable and professional. Excellent oral and written communication
skills.
Track record of superior accuracy and quality of work directly
contributing to meeting and exceeding employer's goals.
Education
California State University, Los Angeles - Los Angeles, CA
April 2014
AAPC Accredited Medical and Billing and Coding Certification Program
Career College Consultants - Los Angeles, CA
(Begins September 2014)
AHIMA Accredited Medical Billing and Coding Program - in progress
Medical Certification
Certified Professional Coder - Apprentice (CPC-A)
Certification awarded June 2014
AAPC Certification
Certified Coding Specialist (CCS)
(Anticipated 2014/2015)
AHIMA Certification
Recent Work Experience
Garmin International, Inc. July
2006 to May 2013
World Headquarters, Olathe, KS
Small Parcel Shipping Coordinator
. Oversaw and supervised a team of 14 associates in the small parcel
shipping department; spent approximately 90% of time on the floor with
associates building relationships, coaching, teaching, developing and
providing performance feedback.
. Communicated clear expectations for team members regarding expected
productivity results.
. Ensured production and accuracy standards met Distribution Center
objectives.
. Improved efficiency, quality and service of ongoing work by identifying
process improvements and using best judgment to determine strategies for
influencing change.
. Promoted workplace safety and environmental practices, established
departmental policies and procedures, continuous quality improvement
practices, and safety policies.
. Maintained excellent attention to detail, meticulous record keeping and
organizational skills.
. Advised and assisted the Shipping Supervisor with the completion of
annual performance evaluations for a team of 14 associates.
Professional References Available
Errol O. Sugapong
300 E. BELLEVUE DR. #104 PASADENA, CA 91101 . TEL: 626-***-****
EMAIL: *************@*****.***
Professional References
Garmin International, Inc. World Headquarters
1200 E. 151st St. Olathe, KS 66061
Main Telephone: 913-***-****
* Douglas Yarns
Manager, Shipping Dept.
* Andrew Byard
Supervisor, Shipping Dept.
* Bently Harper
Warehouse Process Facilitator
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