Customer Service Human Resources

Ashley M. Breedlove

Cell: 281-***-**** * Home: 281-***-****

********@*****.***

Summary

HR Specialist with over 6+ years of experience in the HR/Recruiting field and proves to be a self-starter with excellent analytical, organizational and project management skills.

Communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources

management. A proactive, self-motivated individual with proven ability to multi-task, demonstrate flexibility for handling changing priorities. Has excellent coaching skills, with managerial

and non-managerial employees. Strong written/verbal communication skills; demonstrates good listening skills; able to communicate status on process with colleagues, keep team

members informed, and responds clearly to employee inquiries.

Highlights

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SPHR certification (pending) Prior experience with HRIS systems

Accounts payable Payroll experience

Excellent interpersonal and coaching skills Detail Oriented

Recruiting and selection techniques Fluent in the English language

Proficient communicator Ability to multi-task

File Maker Pro Self-motivated individual

SAP Manage personal files

Talent assessments Sage

Monitor time records ADP

Excellent judgment and decision making ability QuickBooks

Background checks PeopleSoft

Hiring recommendations High level of proficiency with Microsoft Office applications

Experience

Fluid Systems Inc

Houston, TX

Senior HR Generalist (June 2013-Current)

• HR Research Analysis

• Recruitment of applicants

• Develop and maintain job descriptions

• Development of the Human Resources department under HR manager

• Accounts receivable/payable

• Payroll Processing, Benefits Processor

• Conduct Staff Meetings

• Executive Assistant to President and HR Manager

Precision Drilling

Houston, TX

HR Specialist (May 2013-November 2013)

• Enter new employees into SAP

• Coordinate Background checks, drug screens and physical

• Manage Files for employees around the world

• Verification of Employment

• Developed reports on employee headcount, monthly HR reports and quarterly training reports.

• Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development.

• Contacted all job applicants to inform them of their application status.

• Assisted management with presentations for business reviews and communications meetings.

• Drafted internal announcements and sent them in a timely manner.

• Brainstormed ideas to create a program to attract highly sought-after job skills.

• Supplied tools, resources and education to company managers to enhance their skills.

• Organized all monthly and quarterly reviews for all associates.

AB Registered Quarter Horses &Thoroughbred

Tomball TX

HR Manager (May 2008-May 2013)

• Coordinate Background checks, drug screens and physicals

• Verification of Employment

• Recruiting

• Communicated the duties, compensation, benefits and working conditions to all potential candidates.

• Developed reports on employee headcount, monthly HR reports and quarterly training reports.

• Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development.

• Contacted all job applicants to inform them of their application status.

• Draft internal announcements and sent them in a timely manner.

• Thoroughly explained the employee handbook during new employee orientations.

• Managed all aspects of the employee life cycle process, including on and off boarding.

• Organized all monthly and quarterly reviews for all associates.

• Manage Travel Arrangements

• Development of an employee-oriented company culture that emphasizes quality, improvement, and employee development.

• Development of the Human Resources department.

Kroger

Spring TX

Customer Service Supervisor (October 2006 to August 2013)

• Enforce company Guidelines and remain a model leader

Education

Sam Houston State University- Huntsville, TX

Bachelors Business Administrations: Human Resources

Klein Oak High School Spring, TX

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