Medical Assistant

Stephanie R. Irving

San Francisco, CA ***** **.********@*****.*** Phone: (415) 876-

9676

SUMMARY OF QUALIFICATIONS

Self-motivated Medical Office Administrator with excellent verbal and

written communication skills. Effective problem-solver, independent worker,

and critical-thinker with over 10 years of experience in a medical setting.

ADMINISTRATIVE SKILLS

. Answering phones

. Filing and faxing

. Scheduling appointments

. Preparing billing statements

. Completing Laboratory Request Forms

. Maintaining reports and billing acquisition's

. EHR/EMR

. Medisoft/Medical Manager

. Proficient in Microsoft Office Suite

RELEVANT EXPERIENCE

Front Office Receptionist

March 2014-April 2013

Daly City Chiropractic and Massage

. Answering phones, greeting clients, appointment scheduling, mail & fax

distribution

Medical Office Intern

January 2013- April 2013

Interventional Pain Management Corporation, San Francisco, CA

. Greeted patients and answered phones

. Data entry

. Scheduled appointments, Roomed patients,

. Verified insurance and conducted billing

Front Desk Receptionist

December 2009-September 2010

Merriwether and Williams Insurance Company, San Francisco, CA

. Welcomed returning and new clients into the facility

. Managed the order for supplies and equipment for the office

. Answered a multi-line phone system

. Filed patients records

Medical Assistant/ Front Desk Receptionist

May 2007-April 2008

Dr. Justin Fong, M.D., San Francisco, CA

. Managed inventory for the examination rooms

. Updated patient medical records

. Managed a high-volume, multi-line telephone system

. Scheduled and verified appointments

Front Desk Coordinator

July 2005-March 2007

California Pacific Medical Center, San Francisco, CA

. Coordinated the front desk for 6 doctors and about 80 patients a day

. Scheduled pharmaceutical representative appointments with the physicians

. Followed-up with each patient prior to leaving the center to ensure

satisfaction with their

Experience

. Answered phones and scheduled appointments

EDUCATION

Associate of Applied Science Degree in Medical Office Administration

April 2013

Heald College, San Francisco, CA

. Recipient of the President and Director's Award for academic

excellence

. 3.33 GPA

Medical Assistant Certificate, Bryman College, San Francisco, CA

2003

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