Medical Assistant Customer Service

Yesenia Sanchez

**** * ******** **** # ***

East Los Angeles

Email: ************@*******.***

Phone: 323-***-****

EMPLOYMENT OBJECTIVE

Seeking a Certified Medical Assistant/ Certified Phlebotomy Technician position with a professional Health Care organization where my education, skills, and hands on experience can be effectively utilized to benefit the company while providing quality patient care and allowing me to expand my career in the medical industry.

PROFESSIONAL SUMMARY

A highly motivated individual dedicated to providing ethical and quality patient care. Results-oriented, maintain a high standard of work ethic, a flexible and positive attitude, and strong attention to detail. Effectively communicates, both orally and written, with persons of diverse backgrounds.

EDUCATION

8/2005-Present East Los Angeles College Monterey Park

• Associate Degree

07/2011 California Department of Public Health California

• National Healthcare Association-Licensed Phlebotomist Technician1 (CPT)

Date 07/28/2013 Expiration Date07/28/2015

Licensed Phlebotomist(#CPT50225)

File ID Number (171476)

07/2011-05/2011 LA Vocational Institute Los Angeles

• Certified Phlebotomist Technician 1

11/2003-07/2004 United Education Institute Huntington Park CA

• Certified Medical Assistant

Experience

03/2012-Present UCLA-USC Center for Population Health and Health Disparities

Licensed Phlebotomist Technician/Certified Medical Assistant

• Draw, process, and ship participant blood samples

• Assist in the creation of the study lab procedures protocol

• Responsible for taking vital

• Recruit and screen East Los Angeles resident to participate in the study

• Maintain lab inventory, equipment logs, office supplies

• Administer questionnaires

• Responsible for participant appointment scheduling and reminders

11/2004-01/2010 Clinica Monseñor Romero Los Angeles CA.

Certified Medical Assistant/ HIV Counselor Educator

• Responsible for recording vitals, discharging patients, perform wound care, administer injection and vaccination to adult and children

• Maintain and record lab inventory and logs, and monthly client data

• Perform HIV risk assessment and counseling

• Assist provider with medical procedures

• Follow policy and procedures for OSHA and HIPPA guidelines

07/2004-08/2004 AltaMed Los Angeles CA,

Medical Assistant Extern

• Responsible for vital and patients discharge

• Preparing lab work, such as: spinning and shipment of blood samples

• Assisted physician with wound care

03/2002-05/2002 Rand Schrader Health Center Los Angeles CA,

Internship Secretary Assistant

• Responsible for administrative duties

• Assist in translation to Spanish

05/2001-01/2002 White Memorial Medical Center Los Angeles CA,

Internship Medical File Clerk

• Retrieve patient charts for doctors and nurses

• File patients corresponded, organize patients chart

Skill Vital Signs, Injection, Vaccines Hemoglobin, Venipuncture, OBX3, O&P, EKG’s, CPR & First Aid, Snellen Chart, Audiometric CHDP, Physical for kids Testing for HIV, Ear Lavage, using Link Program, Wound Care, Computer tanning-Data entry. Microsoft Word proficient, Telephone Techniques, Filling Customer Service, Well Organize.

AWARDS & RECOGNITIONS

• 07/2005 AIDS Program County of Los Angeles

• 03/200*-**-**** Front Office/ Medical Procedures Certificates

• 02/12-02/2016 Health Care Provider-Adult Child, Infant CPR/AED

• 03/12-03-2014 Adult CPR

• 06/2001 High School Diploma

REFERENCE

Available Upon Request

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