Customer Service Account Executive

Ashlea M. Wernet

**** ******* *****

Murfreesboro, TN 37128

P: 615-***-**** E: ********@*******.***

Objective Opportunity to apply my experience and skills in a challenging

and rewarding

atmosphere. Self-motivation, problem solving individual with

strong work

ethic and team mentality with seventeen years of proven

experience in direct

customer client relations.

Skills

. Microsoft Office: Works, Word, Excel, Outlook and PowerPoint

. Officemate

. ICD-9, CPT Coding

. Medical Terminology

. Body Support Systems

. Third Party Insurance Reimbursement

. QuickBooks

. MediSoft

. AltaPoint

. CPR Certified

. Medical Claims Processing

. Explanation of Benefits (EOB)

. Electronic Records

Education National College of Business & Technology

Nashville, TN

June 2011-Graduated September 2012

Work Experience

Underwriting Broker Assistant, & Receptionist

Gresham & Associates, Inc. Dec 2012-Present

Franklin, TN

. Statement of Values

. Renewal Letters

. Finance Letters

. Correspondence of opening and closing accounts

. Billing Claims and Invoice Statements

Optician/Optical Technician

Dr. Paul Trapeni Sept 2012-Dec 2012

Smyrna, TN

. Maintained documents and processed Insurance Claims

. Adjusted and Tendered Daily Accounts Payables and Receivables

. Evaluated prescription in conjunction with client's visual

requirements

. Prepared work orders and instructions for fabricating eyeglasses

. Verified finished lenses for customer satisfaction

. Conducted visual exams on automated refractors

Account Executive

Christian Network International Dec 2009-Sept 2010

Nashville, TN

. Maintained accounts for Publishing Accounts

. Posted Accounts Receivable & Accounts Payable

. Assists/balances end of month payments, accruals, and reversals

. Completed verification of invoices and posting to Accounts

Finance, Customer Service, Installation Representative

Watson's Pools & Spas Feb 1998-Oct 2009

Nashville, TN

. Assisted customers with financing and purchases

. Administered large account transactions for luxury items

. Contacted customers for scheduling the delivery of purchased items

. Organized and prepared inventory for sale of products

. Maintained cash deposits and withdrawals from in-house safe

References upon Request

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