Electrical Engineer with MBA in Operations (experience of 4 years)
Resume:
SUKESH CHANDRA
E-Mail id: *********@*****.***
Contact No: +91-986*******
ACADEMIC DETAILS
COURSE SPECIALISATION INSTITUTE/ COLLEGE %/ CGPA YEAR OF
COMPLETION
PGDM Marketing / Operations FORE School of Management, New Delhi 3.08/4.00 2014
B.E Electrical and Electronics Manipal Institute Of Technology, Manipal 8.48/10 2008
State Board (XII) Science Deoghar College, Deoghar, Jharkhand 56.20 2002
ICSE (X) --- St. Francis School, Jasidih, Jharkhand 88.50 2000
WORK EXPERIENCE DETAILS (POST MBA)
June 2014 – Present Axis Bank Limited Deputy Manager
Working in Retail Asset Operations at Central Office. The Job involves Customers service and loans process improvement.
As a Deputy Manager, I prepare / edit SOP for Call Centre/ Centralized Email Team/ Customers service desk at Loan centers.
My Job also involves Maintenance of our CRM software, Weekly process rollout, managing queries of customer service and operation all over India.
WORK EXPERIENCE DETAILS (PRE MBA)
July 2008 – May 2012 L&T Construction Asst. Engineering Manager
Worked in” engineering design and research Centre”. My Job was basic & detail electrical engineering of blast furnace. I was involved preparation of tender documents, preparation of technical specification for procurement, preparation of different schedules, vendor review, overall power distribution of blast furnace etc.
SUMMER INTERNSHIP DETAILS
April 2013 – June 2013 TAC House Sales & Marketing Interns
Made Cold calls to generate leads and promote the brand. Analyzed the conversion ratio of cold calls to final conversion. Interacted with many HR to promote brand. Analyzed the training requirement of different Industries as well with respect to number of employees.
PROJECTS UNDERTAKEN/ CERTIFICATION
• 2012: Commissioned 3.05MTPA Blast Furnace
• 2012: Basic Engineering of 2.85 MTPA Blast Furnace
• 2011 : Basic and Detail Engineering of 3.05MTPA Blast Furnace
• 2010: Tendering for 2.85MTPA Blast Furnace.
• 2009: Tendering for PCI Up gradation.
ACHIEVEMENTS & AWARDS
• Won third prize in Electro mileage, an event in College Tech Fest.
EXTRACURRICULAR ACTIVITIES
HOBBIES:
• Cooking, Reading, Teaching
POSITIONS OF RESPONSIBILITY:
• Class Representative, second and third year, Manipal Institute of Technology
• Member Student Council, Manipal Institute of Technology
OTHERS:
• Taught underprivileged children as part of a school initiative.
Contact this candidate