Customer Service Sales Representative

Karl Davis

**** ******* ****** ***. *

Bronx, New York 10457

Mobile: 347-***-****

E-mail: ****.*****@**.****.***

OBJECTIVE: To obtain a position within a company that promotes job growth

and development utilizing my training and technical skills.

SKILLS & QUALIFICATIONS:

Knowledge of Windows OS,UNIX, Active Directory 2003, CISCO

HTML and Database Management

Knowledge of Networking, Programming and Security

Microsoft Office Suite: Access, Word, Excel, PowerPoint and Outlook

SPSS Training

EDUCATION:

09/11-1/14 Lehman College Bronx New York

Bachelor of Science in Computer

Information Systems

(Cumulative GPA 3.716)

Honors: Magna Cum Laude

02/10 - 08/11 ASA-The College for Excellence, New York

Associate of Applied Science Degree in Network

Administration

(Cumulative GPA 3.7)

EXPERIENCE:

02/11- 08/11 EGT, Brooklyn New York

Technician Intern

Provided outstanding customer service to all clients

Troubleshooting, downloads and installations

Diagnosis and Virus removals

Updates and customizations

02/05- 02/07 COMPUSA, Garden City, New York

Sales Representative of Technical Support

Provided general knowledge of technical support to customers.

Customized IT equipment orders for stores clientele.

Maintained the sales floor and organized the visual displays.

REFERENCES: Available Upon Request.

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