Technician Front Desk

Location:

Posted:

August 31, 2014

Kari E. Fish

*** ***** **** **. ******@*****.***

Lancaster, PA 17602

EDUCATION

Bachelor of Science Degree

Recreation and Leisure Services Management (May 2011)

East Stroudsburg University of Pennsylvania, East Stroudsburg, PA

WORK EXPERIENCE

Marriott at Penn Square, Lancaster, PA

Front Desk Agent (Dec. 2013-Present)

• Created brilliant experience for all guests in person and by phone. Balanced a personal

cash bank effectively. Accommodated guest requests fast and became well versed in

handling guest complaints. Responsible for preparing reports and posting room charges.

Deer Valley Resort, Park City, UT

Lift Operation Technician (Nov. 2011- Dec. 2013)

• Responsible for the daily maintenance, upkeep, and safe operation of the lift. Improved

communication, creative and critical thinking skills through team centered atmosphere.

Grog’s Watersports, Nags Head, NC

Dolphin Tour Guide and Watersport Rental Technician (May 2011- Oct. 2011)

• Directed the tour times, reservations, and informative daily two-hour dolphin tour.

Coast Guard and CPR certified first mate on a 38-foot pontoon boat.

Sherman Theater, Stroudsburg, PA

Front of House staff and Street Team, (Oct. 2009- May 2011)

• Involved in all aspects of the venue operation, responsible for event promotion, as well as

complying with performer contract rider requests. Confident in Microsoft Office

software and ability to work with several operating systems.

Lake Naomi Club, Pocono Pines, PA

Recreation Intern, (May 2010-August 2010)

• Developed two full curriculums for upscale second home community Summer Kid’s

Camp learning program. Assisted in advertising and marketing for recreation programs.

Outdoor World Circle M Campground, Lancaster, PA

Recreation Lead and Certified Lifeguard, (June 2007- Aug. 2009)

• Coordinated and lead a variety of activities and special events including Conestoga River

canoe trips, children’s day camp, themed weekends, and the annual Haunted House.

Collegiate Outdoor Outings Club Secretary

Special Olympics and Grace Park Retirement Community Volunteer

Resort and Commercial Recreation Association Annual Conference Attendee