Customer Service Sales

Diane L. Bereche

** ********** ***** ( Commack, New York 11725 631-***-**** (

***********@*****.***

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Summary:

To secure a position, where my experience, training, and abilities will

contribute to the success and profitability of the company, as well as

provide me with the opportunity for professional advancement

Employment:

L&R Distributors, Inc., Brooklyn, NY (01/1981-05/2014

Senior Executive - (02/2010- 05/2014)

. Managed 20 National Sales Representatives

. Achieved sales quotas of $3M+ on an annual basis

. Reviewed and approved expense reports

. Produced sales attainment reports in order to determine sales

commissions

. Responsible for developing pricing proposals for new business

. Maintain pricing files for 5,000 independent and 3,000 grocery

accounts

. Reconciled and reviewed POS reporting on a monthly basis and

distributed to customers

. Developed sales collateral in conjunction with Marketing department

. Oversaw seven merchandisers within the tri-state region

. Built resets for seven vendors which resulted in $600K annual income

for the company

. Scheduled resets which included producing labels, planograms and

ordering fixtures for merchandisers on a daily basis

Buyer / Purchasing Manager- (02/1993-02/2010)

. Coordinated and negotiated with manufacturers to ensure fair product

pricing

. Prepared purchase orders and requested quotes for approximately 30

vendors

. Negotiated terms, special discounts, volume and damage allowances with

vendors

. Managed product inventory for 1,000+ items maintaining a 95% fill rate

. Effectively coordinated logistical costs to increase productivity

. Negotiated additional funding from the vendors

. Responsible for product inventory to meet customer demand

. Created discounted pricing for discontinued products

. Managed approximately 300 product lines with 30,000+ product items

. Maintained catalogs and inventory by updating new and existing product

files

. Scheduled price changes for all products on a monthly and daily basis

. Setup all new vendors and managed vendor contracts

. Handled all shipment discrepancies and arranged return authorizations

. Responsible for attaining and managing vendor rebate goals

Accounts Receivable/Payable & Collections Manager - (04/1982-02/1993)

. Responsible to enter new customer accounts, check credit and approve

terms and credit limits

. Processed daily cash receipts

. Process credits and reconcile accounts

. Created and managed aging invoice reports to determine past accounts

. Call and update customer notes for collection calls made daily

. Reconciled bank statement

. Created general ledgers accounts and posted journal entries

. Reconcile vendor invoices and receiving documents daily for 1000

vendors

. Processed service bills and salesman commissions monthly

. Responsible to print check and to mail according to due date

. Obtain new vendor information and enter into the computer system

. Verify terms and discounts for all new vendors

Customer Service Representative - (06/1981-04/1982)

. Processed customer orders for 1000 customers received via fax, email

or customer call in

. Assist customers with all inquiries regarding invoice discrepancies,

product information, questions regarding orders

. Work with independent salesman taking orders, sending out catalogs and

supplies they need to work out in the field

. Issue to customers return authorization and call tags for returns

Education & Program Skills

. Diploma from Levittown Memorial High School - 1980

. Proficient in Microsoft Office(Word, Excel, PowerPoint) including

ability to create pivot tables

. Mits

. Prelude

. Sage Peachtree

. Quick Books

. Tour De Force

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