Customer Service Project Management

Location:

Posted:

August 31, 2014

STEVEN SHOMON 216-***-****

Cleveland, Oh 44102 **********@*****.***

OBJECTIVE Seeking an entry level career opportunity in the information systems and technology field

where I can use my ability to create web application programs, databases, and systems

analysis.

EDUCATION Cleveland State University, Cleveland Ohio

Bachelor Degree of Business Administration,

Information Systems &Technology, May 2012

Cuyahoga Community College, Parma, OH

Associate of Arts and Associate of Science

TECHNICAL SKILLS

SQL Statements, Stored Procedures, triggers, joining tables, C# (Console and Windows Application), ASP.NET,

HTML, JQuery, Java, Systems Analysis, Project Management, Word (45 wpm), Excel, PowerPoint, Microsoft Visio,

Microsoft Project, Customer Service, and soft skills

COURSE WORK

Fundamentals of Systems Development(C#, Console Application),

Advance programming of Business systems(C#, Windows Application/Abstract Classes),

Systems Analysis Methods, Web-based Programming(ASP.NET), Java (OOP),

Enterprise Integration Systems(SAP), Modern Database Design/ Implementation,

Management of Business Network, Project Management for IS

WORK EXPERIENCE

National Enterprise Systems July 2013- Oct 2013

File Transmissions

• Imported files from client into server

• Exported/updated files from server and sent files to client

• Modified files for server can process file properly

Alliance Staffing (contract @ AmTrust Financial) February 2013- March2013

VB.NET Software Developer

• Code debugging Using VB.NET

• ASP.NET (VB)

• SQL queries using SQLServer 2008R2

• JQuery

• Safe Source

Constantino’s Market, Cleveland, Oh March 2007- July 2012

Stock/Shift Manager/Purchasing/Inventory Control/ Stock

• Managing store cash at designated level, while taking care of customer needs

• Producing and forecasting orders for weekly purchasing

• Reduced expired goods by 5%.

• Train new employees in inventory control and supplying products for customers.