Amy Wadsten
**** ******* ******, ****** ******, Minnesota 55427
********@*****.*** 763-***-****
Experienced Business Graduate
Summary of Qualifications
. Dynamic and accomplished Certified Pharmacy Technician with ten years of
achievements in multi-site pharmaceutical and business programs, building
strong and productive teams, and working as a partner with C-level
management.
. Pharmacy leader integral in driving profitable sales for Medina Target as
stated in a 90-day review; train employees from multiple stores on new
EPS computer software and participate in pilot programs and store roll-
outs.
. Led a 35-member team with strength, focus, and results in servicing over
600 facilities for Omnicare Minnesota while increasing employee morale by
50%.
. Knowledgeable and skilled in a wide array of pharmaceutical and day-to-
day business functions operating in a highly regulated environment;
detail-master with exceptional work ethic and a relentless passion for
accuracy.
. Will consider relocation.
. Technical Proficiencies: Microsoft Word, PowerPoint, Project, Outlook,
and limited Excel.
Core Competencies
. Multi-Site Pharmacies
. Employee Relations
. Training
. Cross-Functional
. Process Improvements
. Quality Approaches
. Special Projects
. Problem Resolution
. Compliance
. Software Implementations
. Risk Mitigation
. Team Leadership
Education
Master of Business Administration, General Management, GPA: 3.92, Graduated
with Distinction, Keller Graduate School of Management, DeVry University,
Edina, Minnesota-2013
Bachelor of Science in Business Administration, Human Resources Management,
Cum Laude, DeVry University, Edina, Minnesota-2009
Professional Experience
Pharmacy Technician, Target Corporation September 2013 to Present
Medina, Minnesota
Train and on-board new employees and assist new pharmacy technicians with
licensing and board requirements. Key project participant in ensuring the
accurate and seamless implementation of a quality-driven software
initiative; include testing and refinement in the pilot store and
subsequent installations in other area stores.
. Integral to the roll out of new EPS software to a pilot store pharmacy
resulting in increased pharmacy efficiencies by allowing multiple tasks
to be completed concurrently on the same computer.
AMY WADSTEN 763-***-**** / ********@*****.*** Page 2
. Process all wholesale returns and non-salvageable returns on a monthly
basis.
Front End Manager, Omnicare Minnesota November 2012 to September 2013
Brooklyn Park, Minnesota
Led a team of 35 employees that serviced 600 nursing homes, assisted living
facilities, and group homes. Oversaw the fulfillment of prescription
processing and up to 2,500 Rx daily in a 24/7/365 operation. Fostered
strong and sustainable relationships between the pharmacy and facilities by
ensuring timely and quality deliveries.
. Increased employee morale by 50% as measured by survey; attributable to
the implementation of employee recognition programs, improved employee
development, and applying feedback suggestions.
Pharmacy Team Lead, Target Corporation March 2003 to October 2012
St. Louis Park, Minnesota
Managed an average of eight pharmacy staff and prepared weekly schedules
for 40 shifts. Worked closely with store management and charged with
developing future leaders of Target at the store level. Gained knowledge
of individual talents to build on their strengths and improve areas of
opportunities. Resolved a broad scope of employee issues in the pharmacy
department as well as storewide.
. Recruited, hired, on-boarded, and trained eight pharmacy staff including
technicians and pharmacy student interns.
. Contributed to the development and implementation of best practice
training reviews.