Financial Representative, Licensed Property Causality, Business Develo

Rakesh Ramnarine

Sales Proffessional with ** + Yrs experience B2B.. P&C Insurance licensee

East Amherst, NY

********@*****.*** - 973-***-****

Sales and Marketing. Account Management. Negotiations. Influential Selling. Presentation and

Communication. Public Relations. Customer Service.

WORK EXPERIENCE

Marketing and Operations Manager

Azza Care Ambulance - Orange, NJ - June 2011 to May 2013

Managed and acquired medical transportation provider contracts. Introduced new

services to acquire new business and maintain existing contracts. Consult with key

decision makers, conduct in-services, routinely follow up with clients, and provide

customer support. Restructured company operations to improve customer satisfaction,

reduce overhead, and increase revenue.

Notable Achievements

• Acquired medical transportation contracts exceeding $2.5 million within 6 months of hire:

Introduced new services such as Bariatric specialty care and in service CPR training to clientele

• Reduced cost by 20%: Adjusted employee shift rotations to maximize profitability during peak hours and

reduce overhead costs during non-peak hours, reduced medical

supplies cost through competitive pricing

• Increased profitability by 30%: Re-negotiated existing contracts based on new services

offered, acquired new contracts by capitalizing on competitor weaknesses.

• Developed and directed new marketing strategies, business development plans and promotional materials

and services.

Senior Risk Operations Account Manager - Relationship Manager

Bank of America Corp - Newark, NJ - April 2007 to December 2010

Built relationships with existing customers thru the cross-selling of retail bank issued

products and providing excellent customer service. Analyzed credit reports as well as the personal income of

clients to determine how to restructure defaulted loans. Created

payment plans and settlements for customers that minimized profit loss for Bank of

America's risk mitigation division.

Notable Achievements

• Consistently ranked top 10% performer by reaching monthly collections goal exceeding

1.7 million in mitigated losses

• Created client calling campaign strategies & supervised team members in the event of a

manager's absence.

• Bank of America Global Recognition and Black Professional Group Recognition Award for organizing and

Presenting at the Bank of America Annual community health fair.

Basic life support Operations Manager

Prime Care Ambulance & Medical Transportation - Union, NJ - August 2006 to February 2007

Directed the basic life support (BLS) division of 35 EMT'S and drivers. Negotiated the acquisition of new

medical transportation contracts. Consulted with key decision makers,

conduct in-services, routinely follow up with clients, and provide customer support.

Improved customer satisfaction, reduce overhead, and increase company revenue.

Expanded company operations and services.

Notable Achievements

• Increased company revenue by 30 % by acquiring medical service transportation

contracts exceeding $7.5 million in revenue

• Enhanced the public image and recognition of the firm's name within the business

community through new business development, community outreach, and aggressive

networking

• Improved efficiency in record keeping and data collections by creating new web base

forms and online applications

Senior Emergency Medical Technician

Monoc Service Corp - Union, NJ - June 2002 to February 2006

EMT Supervisor / Lieutenant

Monoc Service Corp - Kearny, NJ - January 2004 to February 2005

Emergency room and critical care nursing assistant

Saint Michaels Medical Center - Newark, NJ - March 1999 to January 2004

Telecommunications Sales Representative

Circulation Development Inc - Belleville, NJ - September 1996 to January 1998

Conducted cold calling and warm calling while promoting company campaign.

Developed effective telemarketing scripts for newspaper (NJ Star Ledger) campaign.

Provided leadership and training in sales and customer service to new employees.

Notable Achievements

• Awarded for achieving highest sales in region (Gold Star) in May-Aug 1997

• Received recognition for achieving Top 10 Performer in the entire North East NJ region

• Achieved 80% close on sales call resulting in 40 % increase in Sales revenue for July -

Recognized for outstanding customer service by regional director

Circulation Development Inc - August 1997 to August 1997

EDUCATION

NY state P&C Insurance License in Property and Causuality

Bryant Stratton College - Lockport, NY

2014 to 2014

Associates in Health Science /Healthcare

Essex County College

2012

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