Sales Engineer

Jon P. Curnutt

** ******* ****** *****, *** Woodlands, TX 77381•281-***-****• ********@*****.***

PROFESSIONAL PROFILE

Service-focused IT professional with proven record of success implementing and maintaining high performance

technical systems and solutions while providing responsive IT support for many users within a fast paced

environment. Organized, take-charge professional with exceptional follow-through ability and detail orientation;

able to plan and oversee projects from conception to successful conclusions. Natural communicator and team

leader with strong motivational skills; interfaces effectively with upper management, staff, peers and clients.

Technical Skills

Operating Systems Microsoft Windows NT/2000/XP/Vista

Windows Server NT/2000/2003/2008

Mac OSX, UNIX / Linux

Hardware Dell/Compaq/HP Servers, IBM Blade, 3-Com/Linksys Hubs, Cisco/Linksys/D-

Link/Switches, Cisco/Linksys/Netgear Routers, Cisco ASA, Barracuda Firewall

Tape Backups, Desktops, Laptops, KVM, APC/Best/Triplite/Toshiba UPS,

ShoreTel, Blackberry, Windows mobile, iPhone

Software Microsoft Office 2000/2003/2007/2010,2013, VPN, Internet Explorer, Exchange

2003/2007/2010, Outlook 97/2000/2003/2007/2010,2013, VMware, Ghost,

Acronis, Symantec Endpoint, Sophos Endpoint and Safeguard, Symantec

Antivirus, McAfee Anti-Virus, Acrobat, Norton System Works, Putty, Remote

Desktop Software, Symantec Backup Exec, Microsoft SQL, Microsoft Visio,

Diskeeper, Active Directory, ConnectWise, Asset tracking, Backup Exec 12

PROFESSIONAL EXPERIENCE

Amor Group, a Lockheed Martin company, Houston, TX 2012 – Present

Senior Desktop Analyst

• Team lead assuring client expectations were met per the SLA

• Provided desktop, server and network support to multiple clients in the US, Canada, Trinidad and Brazil

• Implemented desktop/laptop imaging system for client

• Completed IT Systems integration project including datacenter/systems throughout Alberta, Canada.

• Large scale WLAN project for indoor/outdoor wireless coverage

• Server administration including Exchange deployment,Hyper-V, vSphere, Sage Simply Accounting,

Dispatch system (SQL Server), databackup (Backup Exec)

Wright Business Technologies, Houston, TX 2011 - 2012

Systems Engineer: Dedicated full time to Marine Well Containment Company

• Provided technical support to 70+ users onsite and remotely

• Windows Server 2008 and Active Directory

• Managed clients network LAN/WAN hardware, Cisco ASA, VPN, Barracuda web filter and switches

• Deployed and managed Ruckus wireless mesh network

• Responsible for implementing, maintaining and deploying images for client systems

• Worked with Document Management team on migration from Sharepoint to IBM Filenet

• Administered Sharepoint and IBM Filenet

• Symantec Endpoint Management

• Responsible for all Blackberry support and Enterprise services

• Responsible for deploying and administering Sophos Endpoint encryption

• Provided Tier 1 SAP support

• Created and maintained documentation

My Computer Works, Scottsdale, AZ 2008 - 2011

Remote Support Technician – Call Center

• Windows Desktop Support Specialist, data backup, network maintenance

• Provided remote desktop and networking support using Ultra-VNC software

• Setup and configured new systems; identified and resolved hardware and software problems;

• Resolved and closed tickets.

• Provided Tier 1 business support for Focus IT and various other partners

• Worked as a Team-lead to oversee day to day functions of team members

Mass Mutual, Scottsdale, AZ 2006 - 2008

Financial Services Professional

• Financial services/sales professional providing life insurance, annuities, disability insurance, and long

term care products to clients.

Gullo Ford, Conroe, TX 2003 - 2006

Sales / Internet Sales

Direct - Tex 2000 -2003

Independent consultant / Information Technology Services for small business

• Windows Server/desktop

• Network implementation

• Application Support

• IP Camera installation

• Media center configuration and installation

• Created media content for various physicians

Contact this candidate