ANDRIA DAVIS
** ********** *****, ****** ** L*N *P1
Home: 705-***-****
E-Mail: *********@******.**
OBJECTIVE
I am seeking a position as an Customer Service Representative.
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SUMMARY OF QUALIFICATION
. More than 10 years of successful experience within an Construction and
Pharmaceutical Administrative, Sales Coordinator, Office Manager,
Distribution or Manufacturing environment.
. Ability to develop and maintain relationships with Customers and work
within a cross-functional team environment in addition in working well
independently.
. Exhibits exceptional "Time Management" and organizational skills with a
pro-active approach to problem-solving.
. Able to manage multiple tasks and projects simultaneously with a high
sense of urgency, successfully meet deadlines.
. Self directed worker, organized individual with excellent communication
skills, high degree of attention to accuracy, excellent judgment, tact,
and diplomacy in order to deal with sensitive and confidential matters.
EDUCATION:
Sheffield School of Interior Design (Ottawa, On)
Diploma - Professional Interior Designer
2004
Centennial College of Applied Arts & Technology
Diploma - Office Administration & Marketing 1995
-1998
PROFESSIONAL DEVELOPMENT:
Time & Stress Management - 12 weeks. Marketing &
Sales - 20 weeks.
PROFESSIONAL EXPERIENCE
DIXON CARPETS
Administrative Assistant / Sales Co-ordinator 02/2007-
03/2014
. Distribution of Carpets & Tiles in the residential/commercial
construction industry.
. Process deficiencies, on multiple projects, review drawings according
to builders, and engineer's specifications and process drawings in
house computer system.
. Scheduled a team of 10- 15 independent installer contractors,
coordinate Work Orders and set up jobs in system.
. Prepared Purchase Orders, Data Entry, Manage Accounts Payable, Assist
Accounts Receivable department. Run weekly reports, maintained filing
and record systems.
. Prepare Memos, Memorandums, and newsletters. Set-up boardroom for sales
meetings and take Minutes of Meetings.
. Resolve disputed resolutions with homeowners, builders, Site
Supervisors and Engineers.
. Assist Project Manager in preparation for estimate and quotations.
ANDRIA DAVIS
Williams Designs & Renovations 03/2001 - 12/2004
Office Manager
. Residential, Commercial, contractor for wholesale or retail sales and
services.
. Installation of custom Ceramics, Slates, marbles, limestone, porcelain,
counter-tops, Vanities, Fireplaces and in floor heating system.
. Report to the President and liaison with the sales and account manager
respect sales & services.
. Schedule and Co-ordinate field installers and independent sub-
contractors.
. Generate Work Orders; prepare Purchase Orders, Process Accounts
Payable, and warm cold calling on Receivable.
. Plan and direct advertising, Marketing Campaigns and conduct Market
Research studies.
. Oversee the analysis of sales data and information, Evaluate Markets,
participate in Trade Shows.
VERITY INTERNATIONAL/Verity Filion Inc.
Administrative Assistant/Receptionist 01/1999 -
12/2000 (1 year contract)
. Verity International a boutique, human resources consulting firm,
offering Career Management and Executive advisory services on Careers
and life.
. Partners-Verity Filion Inc; national partnership in recognized &
established HR Consulting firms.
. Assist Senior Psychologist with client Psychological Assessment testing
and reports.
. Provided superior Administrative support to Senior Administrators,
Executive Managers and Vice President on Minutes of Meetings, travel
arrangements, boardroom meetings and set-up board room equipments for
presentation and workshops.
. Provided unique Administrative Assistant in various departments
tailored to the specific situation to ensure the daily routine of
administration function is handled efficiently and preserve
confidentiality of information.
. Greet clients, answer general phone enquires; maintain inventories,
mailing lists, databases and order office supplies, order catering
services for functions and events.
SAVAGE MEDICAL SUPPLY
Marketing Coordinator / & Manager 02/1989- 11/1998
. Pharmaceutical and medical devices/diagnostics markets of Distribution.
. Co-ordinate and generate ideas for products/ services development.
Compile and complete expense reports, expense codes used for each
receipt's and then submit to head-office division. Assist Human
Resources, with employee payroll & Tax Report.
. Complete data entry, accounts payable & receivable using in-house
computer software program, edit correspondences of proposals and type
memorandums.
. Scheduled work hours, monitor activities of sales department, and
respond to customer complaints. Assign, Co-ordinate, review projects
and programs.
COMPUTER SKILLS:
Microsoft Office XP, Word, Excel, PowerPoint, Outlook Express, 3D Home
Design,
Business Vision 11, Jonas Software, NetSuite CRM+ In-house Network
Systems.