Quality Engineer

Gary J. Noland Jr.

**** ***** *****

Columbia, SC 29210

803-***-**** – Home

803-***-**** - Cell

*********@*****.***

*** ****** **** ****

Chattanooga, TN 37421

803-***-**** - Cell

Career Summary

Experienced professional with planning and organizational skills that balance work, team

support and responsibilities in a timely and professional manner. Offering more than

eighteen years experience in quality assurance. Proactively addresses manufacturing

issues, improves customer satisfaction, and produces bottom-line results.

Expertise

• ISO 9001 &14001

• Lean Quality Tools - Six Sigma Green Belt (project pending), 5S

• GD&T

• CMM Programming

• Quality Auditing

• Supplier Parts Inspection

• Customer Return Analysis

• Standard Operating Procedures

• First Article Inspection Reports

Professional Experience

Schneider Electric – Columbia, SC

Quality Engineer (2014 – present)

• Development of quality system for fabrication department

Schneider Electric – Columbia, SC

Quality/CMM Specialist (2008-2014)

• Developed CMM programs to inspect supplier parts

• Developed inspection plans for supplier incoming parts inspection

• Reduced number of supplier parts nonconformance issues reaching manufacturing

lines through incoming inspection process

• Designed and developed tie-down test fixtures for hydrogen embrittlement testing

• Responsible for communicating with engineering, purchasing, and suppliers

concerning supplier part issues

• Conducted ISO 9001 & 14001 internal audits

Schneider Electric – Lexington, KY

Senior Quality Technician – (2004-2008)

• Responsible for root cause analysis of customer returns

• Responsible for credit determination of customer returns

• Responsible for processing customer returns for 4 Schneider Electric Plants

• Reduced process time of average customer return analysis by 50%

• Established Standard Operating Procedures for Customer Returns Process

• Established Standard Operating Procedures for Incoming Inspection Process

• Responsible for incoming inspection of supplier parts

• Scheduled production line audits for quality engineering team

• Conducted production line 5S audits

• Received ISO 9001 & 14001 auditor certifications

• Performed capability studies on production lines

Martin Luther King Academy of Excellence - Lexington, KY

High School and Middle School Art Teacher – (2001-2004)

Lexmark International - Lexington, KY

Quality Specialist – (1993-2001)

• Responsible for customer return analysis

• Conducted parametric testing on inkjet inks (drop mass and velocity)

• Conducted in-process production auditing

• Designed covers for circuit boards and reduced the number of printers destroyed

in testing operations by 100%

• Created a process for preventing low molecular weight urethane from clogging

inkjet print cartridge holes

• Developed a program for maintaining and servicing inkjet test printers

• Coordinated lab activities and supervised lab technicians

University of Kentucky

Adjunct Instructor – 1999-2000

Graduate Teaching Assistant – 1997-1999

Education

Master of Fine Arts - University of Kentucky, Lexington, KY - 1999

Bachelor of Arts – Eastern Kentucky University, Richmond, KY - 1992

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