Customer Service Representative
Resume:
Derly Carranza
Cudahy, CA 90201
Cell Phone: 323-***-****
Email: *************@***.***
OBJECTIVE: Obtain a position as a team-player in a people-oriented organization where I can
maximize my customer-service experience in a challenging environment to achieve the corporate
goals.
EXPERIENCE:
2014 – 2014 Skirt Inc. Los Angeles, CA
Customer Service- Administrative Assistant
• Order entry.
• Invoicing
• Receiving product cuts.
• Answering customer’s calls and e-mails.
• Process customer’s payments.
• General administrative operations.
• Request customer’s payment through Factor.
2008 – July, 2013 POLA USA, Inc., Carson, CA
Customer Service-Marketing Associate
• Answering multi-line phone.
• Cash handling.
• Order entry.
• General administrative operations.
• Collected data and analyzed campaigns.
• Utilized MS Publisher to create marketing flyers for Spanish and English
market.
2004-2010 LA CURACAO, South Gate, CA
Customer Service Representative
• Managed and train 5 employees.
• Provide sales information for customer.
• Cash handling.
• Quality control and inventory.
• Coordinated internal events.
2007 MITCHELL PERSONNEL SERVICES, Downey, CA
Administrative Assistant
• Answering multi-line phone.
• Pre-interviewing prospective applicants.
• Answering inquiries about the company and its services.
• Contact prospect new clients and existing clients about company’s
services.
EDUCATION:
2011 UEI COLLEGE, Huntington Park, CA
• Vocational Degree in Criminal Justice
2002 BELL HIGH SCHOOL, Bell, CA
• High School Diploma
SKILLS:
• MS Word, Excel, Power Point, Outlook
• Windows 98, 2000, 7
• Aims system
• Staff training
• Bilingual in Spanish and English
• 10 Key Stroke
Derly Carranza
7701 Walker Ave Apt. A
Cudahy, CA 90201
Dear Sir or Madam:
I am submitting my resume in reply to your Customer Service Representative opening. As you
will note, my desire to succeed matches your position requirements.
I welcome the opportunity to discuss the position with you, and if it’s possible schedule an
interview at your earliest convenience.
I may be reached at 323-***-**** or via e-mail at *************@***.***
Contact this candidate