Customer Service Data Entry

954-***-****•*********@***.***

Miala Souverain

*** ** **** *****, ******* Beach, FL 33064•954-***-****•*********@***.***

Miala Souverain

Objective

To obtain a career that will fully utilize my customer service and managerial skills to support my professional development.

Highlights

Productive, responsible with the ability to set sensible work priorities and good judgment.

Ability to work in a fast pace environment and multitask with ease.

Experience in handling confidential paperwork.

Work independently and cooperatively with others

Good filing and organizational skills.

Qualifications

Provide excellent customer service, data entry, and clerical work.

Working knowledge of Microsoft Office Programs, which include Word, Excel and Power Point.

Proficient in expressing or exchanging ideas by means of spoken work

Self-starter, willing to learn and handle any task assigned

Demonstrate Leadership and Human relation skills

Experience

8/2010 – 12/2013

WCS Lending, LLC Boca Raton, FL

Loan Opener/Junior Processor

My position currently entails obtaining and reviewing credit, VOE’s, VOD’s, input of all fees for good faith est.

Pull 4506T, fraud guard, USPS, core logic, appraisal review, complete FHA connection for case numbers.

Reviews stack file for underwriters review.

02/2006- 06/2008

First Marketing Pompano Beach, FL

Customer Service

Scheduling new and established appointments.

Multi-task and assist customers with general questions, work orders, account reconciliation, and performed other clerical duties

and special projects as needed

Primary function is to answer busy telephones lines, handle overflow of general office/clerical, fax, and copy, sort in-coming

mail, and data entry.

06/2005- 01/2008

AOM Healthcare Solutions Pompano Beach, FL

Patient Collection Coordinator

Responsible for the time and effective resolution of accounts with outstanding balance through cash/credit card processing,

negotiated discounts or write-offs.

Performs job responsibilities within established regulatory guidelines (HIPPA/PHI) and non-compliant activity to manager.

Performed follow-up on assigned accounts on a regular basis, consulted with patient to determine reason for delinquency and

encourage resolution of open accounts.

E ducation

Blanche Ely High

Pompano Beach, Florida

Diploma

1998-2002

References

Available Upon Request

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