SALA TRAN
Sachse, TX *5048
469-***-**** ***********@*****.***
******@***.***
SUMMARY
I have 15 years of professional experience with Install, configure, and maintain UNIX hardware that hosts numerous financial and business-critical applications. I have 3 years experience with RHEL LINUX. This includes proactive and reactive change implementation, project planning, resolution and prevention of system failures, security remediation, system patching, system tuning, and performance metrics reporting, all while providing 24x7 on-call support.PROFESSIONAL EXPERIENCE
AT&T formerly Cingular Wireless, Dallas, TX 1998 – Present
System Administrator
Provide support for HPUX UNIX and RHEL LINUX servers for production and non-production customer, billing and report systems. Duties include, but are not limited to market build-outs, documentation, creation and administration of users and coordination with enterprise wide applications and team members to maintain high availability of environments.
• Build systems/hosts according to specifications, install 3rd party software, set up and modify configurations.
• Support over 900 HPUX UNIX and RHEL LINUX servers, across 9 data centers, while providing 99.99% system availability.
• Support VMware RHEL LINUX and Blade HPVM
• Install and configure server hardware, and create file system backups and restores.
• Load operating system (OS) and associated patches.
• Tune and configure the OS kernel and networking parameters.
• Troubleshoot and resolve system failures, and provide 24x7 on-call technical support.
• Configure, manage, and maintain EMC Symmetrix/DMX disks using EMC Powerpath SAN load-balancing/multipathing, and BCV Suite.
• Built filesystem using Veritas Volume Manager and Filesystems (LVM), EMC Symmetrix devices, Veritas Cluster Server( VCS)
• Manage user access, and Provide vendor management/coordination.
• Provide metrics and the monitoring of performance.
• Participate in, and help coordinate major scale projects, Coordinating efforts with fellow administrators.
• Provide scripting solutions to streamline daily operations.
• Perform swinging current hosts to new platform.
• Printer trouble shooting.
• Working with Oracle PDBA for replicating data.
AT&T formerly Southwestern Bell Mobile Systems (Dec 1998 – June 2000)
Management System Analyst, A/R Production Support.
• Supporting Operation running payments and End of Day files at night as On-call.
• Monitoring Daily Operations: Responsibility to monitor the day-to-day activities.
• Trouble Shooting: Solve all the failed jobs and make sure all the reports print out.
• Helping financial group solving trouble tickets.
Tyson Foods Inc. (June 1997 - February 1998)
Co-ops: Maintained the existing Sales and Marketing Data Warehousing database using COBOL, SQL. MS Access, and Excel. Built tables, developed queries and interface to MS Access to retrieve data in Excel. Developed an automation tool for satellite transportation system to track and analyze different programs using Natural Language.
EDUCATION
• Completed all requirement HPUX/LINUX courses.
• Bachelor of Science in Computer Information Systems and Quantitative Analysis
o University Of Arkansas, Fayetteville, Arkansas (August 1996 – May 1998)
• Associate of Arts Degree in Pre-computer Information Systems and Quantitative Analysis
• Westark Community College, Fort Smith, Arkansas (August 1993 - May 1996)
• Unix Orientation, Shell Programming and Editing Course, SBC Center for Learning (March 23, 1999 - March 26, 1999)
AREAS OF EXPERIENCE
• HPUX Systems – ia64, Super Domes, RP8400, RP7410, N Class, V Class, K Class, T Class
• HPUX Operating Systems – 11.31,11.23, 11.11, 11.0, 10.20
• Linux
• LVM
• Veritas Volume Management
• PowerPath
• EVA Disk Arrays
• EMC Disk Arrays
• MC ServiceGuard
• Veritas Cluster
Computer Skills
• Programming Languages, Database Apps: DB/2, ORACLE, COBOL, MS Visual Basic 5.0, Pascal, HTML, Natural Language.
• Hardware and Operating Systems: MS-DOS, Windows NT, 95 & 98, UNIX, Linux,DEC VAX/VMS, Window Vista
• IBM AS400.
• Software Application: Sybase, MS Access, MS Office 97, CorelDraw, Adobe Premiere 5.0, Photoshop, Lotus 1-2-3, Word Perfect.
Communication Skills
Fluent in English and Vietnamese Languages.
Activities
• Member of the Association Of Information Technology Professionals (AITP).
• Member of the Vietnamese Student Association and participated in creation
• and decoration of cultural banquet in high school and university.
U.S Citizen