Customer Service High School

Tammie Cisco 626-***-****

**** ********* ******, ********, ** 91770 ***********@*****.***

Work Expe rience

P remier Business – Covina, CA

****-*******

Office Assistant

Responsibilities:

• Schedule appointments for service calls

• Update and maintain bookkeeping for accuracy

• Process Invoices

• Assist clients with daily inquiries

• Answer all incoming calls and direct them accordingly

• Compile, sort and file records and office t ransactions

McCune & H a rber - Los Angeles, CA

2008-2011

File Clerk

Responsibilities:

• Managed highly demanding switchboard

• Prepared conference rooms for depositions

• Prepared outgoing letters and documents for mail/service

• Utilized office equipment; including photocopies, facsimile machines and voicemail

systems

• Maintained daily filing; including organization of correspondence, indexing of

p leadings and discovery, subpoenas and li tigation expense reports for hundreds of

lawsuits

Howards Appli ances - San Gabriel, CA

2005-2008

Office Assistant /Customer Service

Responsibilities:

• Assisted officer manager with daily tasks such as balancing registers with

computer totals; including some accounting

• Handled customer complaints and files

• Managed highly demanding switchboard; directed all incoming calls and forwarded

a ll messages accordingly

[Your Name]•[phone]•[e-mail]

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• Assisted with general office work; including filing, inventory, mailing and database

systems

• Organized and scheduled appointments for delivery of appliances

Education

Independent High School, Alhambra CA

High School Diploma – Class of 2000

References available upon request

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