Paralegal

Cheryl Felts

P. O. Box ** . Wauconda, IL ***** . 847-***-**** . ***********@*******.***

Seeking to align education in legal studies with practical work experience

in position where

office management skills contribute to firm's improved performance.

Knowledge & Proficiencies

Administrative Processes Document Drafting & Microsoft Office

Filing

Time Management Data Entry Proactive Problem-Solving

Regulatory Compliance Type 40 wpm Budgets/P&L

WestLaw Certification Leadership Filing/Copying/Scheduling

Education

Associates of Science Paralegal, Everest University 2014

Relevant Coursework: Legal Research, Administrative Law & Writing, Law

Office Management, Civil & Contract Law, Criminal Law, Tort Law, Family

Law, Contemporary Issues In Law; Wills, Trusts & Probate

President's and Dean's List 3.85 GPA

Associate of Science Business, Greenville Technical College 1998

Relevant Coursework: Accounting, Economics, Business Policy and Strategy,

Management of Human Resources, and Managerial Ethics

Dean's List, Presidents List

Professional Experience

In shop 2012 - Present

Jimmy John's Gourmet Sandwiches Wauconda, IL

. Meet and greet customers and provide world-class customer service

executing fast and accurate orders while maintaining sanitation

standards.

. Comply with all portion sizes, recipes, and all systems and procedures

working in systems and procedures with 100% accuracy.

. Maintain cleanliness and sanitation of the restaurant including all

tables, floors, windows, beverage station, restrooms, etc.

Sales Manager 2010 - 2012

Target Mobile Lake Zurich, IL

. Drove productivity and customer satisfaction within retail locations

through selling various wireless products, accessories and services to

customers.

. Performed extensive data entry functions accurately and efficiently

updating database.

. Applied customer service and problem-solving skills setting up new

accounts and troubleshooting existing customer issues.

. Prepared daily activity report for review by supervisor, as well as

weekly schedule for optimum coverage.

Payroll Associate 2005 - 2010

Claire's Boutique Hoffman Estates, IL

. Analyzed payroll reports, researched hours accrued and adjusted

payroll to stay within budget.

. Maintained accuracy and efficiency performing data entry and employee

filing.

. Processed new hire legal documentation and prepared year-end tax

reports.

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