Customer Service Security Officer
Resume:
Cosetta Johnson
*** ****** ***** ****. ***. **
McKinney, Tx. 75069
469-***-**** Main Number
903-***-**** Alt. Number
********@*****.***
Customer Service/ Security Officer
To obtain a permanent position in a professional environment where my experience, skills,
and growth will be utilized towards continued company growth and success.
Computer knowledge with basic skills and more, Windows 7, MS PowerPoint 2007, Word
2007, Excel 2007
Allied Barton / Capital One
3030 Lyndon B. Johnson Suite 800
Dallas, Tx
Security Officer
1/2014 - current
Maintain high-level of customer satisfaction and making sure that all procedures are follow
at all times
Ensuring the protection of our clients on the property that are contracted are safe
Answer phones, check on clients, secure the property or area that we are assigned to
Do walking patrols of building during the shift to make sure all is secure.
Check I.D. Of persons trying to upon access into the building,
Keep up with all paperwork and computer input during the shift.
Home Depot
252 N. Custer Road
McKinney, Tx.
Paint Associate
10/2013 – 1/2014
Help customers with mixing paints or stains for projects, help with color swatches, show
what different kinds of paint and stain are available, assist with accessories ( brushes,
rollers, pans), replenish stock and keep work area clean and in order.
East Texas Treatment Facility
900 Industrial Drive
Henderson, Tx.
Correctional Officer
8/2012 – 10/2013
To provide security of inmates on a daily basis, do searches of bunk areas, rec yards,
restrooms, classrooms, chow halls, anywhere you think inmates will hide contraband, do
daily unit counts of inmates, help with mass movement on the unit, make sure to do pat
downs of inmates during any type of movement, Keep facility safe and secure for
uniformed and non- uniformed employees.
Wal- Mart
2121 US Hwy 79
Henderson, Tx
Customer Service Associate
4/2011 – 11/2012
Assist Customers with returns or exchanges of items, Print money orders, Help with
moneygram services, cash payrolls checks, clean work area and take items to claims that
are broken to the claims dept. to be processed.
Wal-Mart
4006 Estes Parkway
Longview, Tx.
Customer Service Mgr.
11/2008 – 12/2010
Assign cashiers to registers at the start of their shift, Make sure breaks and lunches are
given and on time, Do daily audits of selected registers, Make sure money drawer is
correct at the start and ending of shift, Answer customers questions, Do price checks,
Check on the cart pushers in the parking lot so carts are available for customers, Always
Give great customer service, Turn in daily paperwork at the end of shift.
Alcatel – Lucent
1227 W. Marshall Ave.
Longview, Tx
Receiving/ Stockroom Attendant
11/2000 – 11/2008
Unload delivery trucks ( Fed Ex, UPS, Conway, Etc.) during the shift, Use forklift, pallet
jacks or carts while unloading, Make sure to verify all packages, Pull packing slips and
verify quantities in boxes, Move part in the computer to the areas that need them, if
overstock move to the stockroom until needed, Do weekly cycle counts to keep stock
amount correct, Keep work area clean and neat.
Contact this candidate