Customer Service Sales

Isela Aviles

**** *. ******* **. - *******, IL **652

*************@*****.*** - 773-***-****

Certified Nursing Assistant withproven ability to deliver patient care with compassion and ensure patient dignity,

work under pressure and make sound decisions and handle conflict. Detailed oriented with strong problem-

solving, work ethic, communication, interpersonal and teamwork skills.Excellent organizational skills and the

ability to obtain a leadership role. Certified Nursing Assistant. Fluent in Spanish, English. Proficient in Microsoft

Word, Excel, Powerpoint and Outlook.

WORK EXPERIENCE

CNA/Caregiver

Cantata Adult Services - Brookfield, IL - June 2013 to Present

Responsibilities

deliver patient care, ensure patient dignity, Bathing, Feeding, Activities towards seniors, customer service

toward their families. CPR

Accomplishments

Seeing patient smiling and feeling productive of themselves.

Skills Used

work ethic, communication, interpersonal and teamwork skills. Excellent organizational skills and the ability to

obtain a leadership role. Certified Nursing Assistant. Fluent in Spanish, English. Proficient in Microsoft Word,

Excel, Power point and Outlook. Transfers, Gait Belt, Hoyer Lift, Sit to Stand, Grooming, Showering, Toileting,

Feeding, Activities.

Senior Living Facility located

Smith Crossing - Orland Park, IL - September 2012 to Present

My Experience consist of:

The following Transfers: Gait Belt, Hoyer Lift, Sit to Stand

ADL's such as Grooming, Showering, Toileting, Feeding

Computer and paper Charting,

Home Health Aide

Premier Point Home Health - Chicago, IL - June 2012 to

for

Vital Taking, Shower, ADL's, ROM.

Pre Kindergarten Teacher

Cairo Modern School - Cairo - 2009 to 2010

CMS), Cairo, Egypt

* Taught English, Math, Science and Social Studies to eighteen children ages 4-5 years old.

Pre Kindergarten Program Director

Cairo Modern School - Cairo, GA - 2008 to 2009

CMS), Cairo, Egypt

* Administered CMS Program; managed eighteen teachers engaged parents in the program.

Costumer Data Entry

Power Cell - Chicago, IL - May 2005 to June 2006

UPS Labeling, accounting, Schedule, Customer Service

Costumer Service, Sales Associate, Inventory

Perfume World - January 2005 to May 2005

Quality control, Stocking products, Sales, Costumer Service

EDUCATION

GED in accordance

Richard Daley College - Chicago, IL

February 2012

CNA Certificate in Certified Nursing Assistace

Daley College - Chicago, IL

2012 to 2012

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