Customer Service Sales
Resume:
R yan D. Gordon
P: 224-***-**** E: ******.**@****.***
EDUCATION
Northern Illinois University,
Jackson State University, Jackson, MS
Major:
DeKalb, IL
Kinesiology Major: Music Performance
Emphasis:
Preventative
and
Rehabilitative Emphasis: Flute & Piano
Exercise
Science
SKILLS
P.O.S. System Microsoft Office/Pages Typing Speed: 70+ wpm
• • •
Multimedia Systems Instructional Planning & Level I support
• • •
Smart Board Technology Assessment knowledgeable
•
Maintaining Computer Installing [Hard/Soft]ware
• • •
Hardware Windows and Mac OS
•
Establishing Networks Website Creation &
• •
Maintenance
RELEVENT COURSEWORK
Anthropology & Human Diversity Oral Communication Basic Statistics
• • •
Rhetoric & Composition I & II Fundamental Psychology Data Processing
• • •
College Algebra & Trigonometry Computer Literacy Stress MGMT for Leaders
• • •
General Biology Lab I & II Intro to Computing Personal Health Relations
• • •
WORK EXPERIENCE
Chicago Public Schools,
August 2012 Current
Chicago, IL
Track & Field / Cross Country
Coach
Responsible for designing
practices, scheduling,
coordinating any away meets,
issuing and maintaining off
August 2012 Current
season workouts, organizing and
scheduling any team camps
while also encouraging and
establishing healthy living
standards for students.
Chicago Public Schools, January 2012 Current
Chicago, IL
Technology Coordinator
Assistant
Responsible for training,
modeling, and assisting
teachers in integrating or June 2011 July 2011
repairing technology in the
classroom to improve student
achievement. Instructed
students on capabilities of web
January 2011–June 2011
b ased and installed programs.
Install, troubleshoot, and
maintain hardware & software
for multiple peripherals and
computers utilizing
Windows/Mac OS. Offered Level
I support to all employees and
students.
Chicago Public Schools,
Chicago, IL
Paraprofessional: Special
Education Classroom
Assistant
Provide individual and group
assistance to special education
students, and when necessary
proctor classes when teachers
are called away or fulfill various
clerical, security, and teaching
duties as needed.
Delaware North Company
Sportservice, Chicago, IL
Food and Beverage Cashier
Handled transactions for food
and beverages during football
games within the Club 1 3
division of Soldier’s Field.
In Store
CVS Pharmacy, Dolton, IL
Customer
Service
Performed cash management
duties including cashier sales
and provided customer service
by suggesting items for
purchase and handled product
returns and exchanges.
Directional
Marathon Staffing, Chicago, IL
Assistant November 2010
Provided directional assistance
for the McCormick Place to
trade show attendees and
addressed general
questions/concerns.
Room Monitor
Scanned I.D. badges to ensure
appropriate room admittance
and managed room capacity and
seating arrangements.
Northern
Illinois
University,
DeKalb, IL
Community
Advisor July–December 2010
Assist
residents with
personal and
academic
concerns,
development
with mature
behavior, and
enforce
University
policies and
regulations.
Thornridge
High School,
Dolton, IL
Music Tutor
Instructed
Summer 2005 2010
students and
adults in
music
appreciation,
theory,
practice and
sight reading
while
assessing
current levels,
establishing
goals,
formulating
individual
practice
routines and
building
students
musical
ability.
Lorimer
Baptist
Church,
Dolton, IL
Painter September 2007-January 2008
Smoothed surfaces with
sandpaper, brushes, and steel
wool and applied paint to
surfaces, maintaining texture
and coverage.
CVS
Pharmacy,
Dolton, IL
In Store
Customer May–August 2007
Service
Performed
cash
management
duties
including
cashier sales
and provided
customer
service by
suggesting
items for
purchase and
handled
product
returns and
exchanges.
R EFERENCES
Mr. Steve Tow
•
Technology Coordinator – Coworker/Supervisor
Mr. Matthew Burds
•
Special Education Resource Teacher – Coworker
Mrs. Anna Pipilas
•
Special Education Case Manager – Lead Supervisor
*More references available upon request.
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