Administrative Assistant Customer Service
Resume:
JUSTINE ANDERSON
*** ******* **. *** ** Brooklyn NY, 11212 Phone: 347-***-****
Email:****************@*****.***
Administrative Assistant
SUMMARY: Dedicated and focused Administrative Assistant who excels at
prioritizing. Completing multiple tasks simultaneously, and following
through to achieve project goals.
EXPEIRENCE
GET A LIFE ENTERPRISES -El Segundo, CA
Program Coordinator 2011-2013
Oversaw and managed program on and off site. Provided guidance to mentor
and Consumer to ensure that both have an enriching experience. Assisted
with participant screening, training and matching mentor with consumer.
Set and attended Consumers annual appointments . Implemented monthly
consumer meeting, Communicated with program director. Coordinated client's
recreational activities and transported Client to appointment. Assisted
with clients meal time and Kept Daily log of clients activities and
documented behavior
FAITH ADULT GROUPHOME 2000-2011
House Manager
Provided support to Consumer's in residential and community based
setting's. Ordered supplies for facility, conducted monthly fire drill.
Assisted with medication and sugar readings. Kept accurate medication log
for each Consumer. Worked on each consumers Individual care plan.
Accompanied Consumer's on outings and planned recreational activities.
Monitored Consumer's, charted behaviors and kept daily log. Assisted
Consumer's while in crisis. Communicated with program Administrator. sent
fax, emails and answered phones.
THE CENTER FOR BLACK LITERATURE- Brooklyn, NY
Administrative assistant 2007-2010
Provided Excellent Administrative support to company executives as well as
excellent customer service for clients, Supported the Human Resources
department, Screened and orientated applicants, notified existing staff of
internal opportunities. Ran errands for executives, ordered office
supplies and followed up on orders. Sent, read and forwarded emails. Typed
Filed and faxed documentation Posted company announcements. Answered phones
and recorded detailed messes, related messages to the proper channels, made
initial phone calls as well as follow up. Worked closely with company
Director and president. Planned and attended company meetings.
ARC OF BROWARD-Sunrise, FL
Instructor 2005-2007
Provided support to Consumer's in a class room setting. Worked with
Consumers Individually as well as in a group. Planned and implemented
monthly Class calendar. Planned class outings as well as recreational
activities. Worked individually with Consumer's, on Individual program
objective's. Monitored and charted, clients behaviors as well as progress
in the program. Assisted Consumer's while in crisis.
ADDITIONAL EXPERIENCE
2010 NEWDAY BEHAVIORAL-Job coach
2006AMERICAN MORTGAGE-Administrative Assistant
2001 COBBLE HILL NURSING HOME -Office Assistant
Education
EAST LOS ANGELES COLLEGE 2010-2011 Sociology Major/African American
studies, minor
PIPER HIGH SCHOOL, Sunrise, Fl 2005 Graduate
SKILLS
Microsoft Word Processor, Excel, Power Point. Filing, Faxing, Printing,
Email handling
Justine Anderson
994 Rutland Rd
Brooklyn, NY, 11212
Phone: 347-***-****
Email: ****************@*****.***
Dear Human Resources
This letter is to introduce myself and let you know that I am
interested in becoming a part of your company. The enclosed resume will
furnish you with information concerning my employment background, training,
Education and skills. My work abilities are backed up with experience and
knowledge. I assure you that I can fulfill any obligations requiring of any
responsibility upon your company. In each of my previous job experiences I
have performed my duties with a high degree of skill and professionalism.
My current objective is to obtain a job that I will be able to utilize my
skill and offer an opportunity for continued professional growth.
I believe in excellence and have always strived to do my job and any
task at hand to the best of my abilities, so that I may successfully
accomplish the goal of the company. With my positive attitude and my
willingness makes me a valued asset to any organization to any would employ
me. I am confident that my skill, confidence, knowledge, attitude, and work
ethic would be a valued asset and have a favorable impact at your
organization.
I look forward to hearing from you in the near future to discuss my
credentials further as well as learn more about your company. It's goals
and plans and how I may be able to contribute to its continued success and
growth. And hopefully schedule and interview.
Sincerely,
Justine. O. Anderson
References
Antoine. E.S Jones
Years Known 8
Lead technician
CARR Business Management
1010 Rutland Rd, Brooklyn, NY, 11212
Email : *************@*****.***
Summer Ellis
Years known 7
Director
Get A Life Enterprises
10221 S. Harvard blvd, Los Angeles CA 90047
Email: *********@*****.***
Ramona Valenzuela
Years Known 5
Job Coach Developer
New Day Behavioral
90 Hellman Ave, Monterey Park, CA, 91755
Email: mRamonav/****************@*****.***
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