Customer Service Medical

Tanisha Bennett

*** ******** **. #**

Pulaski, TN 38478

***********.**@*****.***

256-***-****

PERSONAL SUMMARY

Appointment scheduling-Document Creation-High Volume Phone Calls

** ***** *******nce as a dependable professional with a reputation for

being task oriented and fast-paced. Possess the highest degree of

integrity, supported by a flawless record of maintaining confidentiality.

Over 3years of use with medical terminology. Excellent in multi-tasking,

dealing in deadline pressure, communication challenges involving critical

thinking and decision-making.

EDUCATION

Virginia College in Huntsville

Associate of Science Degree - Certified Medical Assistant

December 2010 - National Healthcareer Association

Virginia College in Huntsville-Online

Bachelor of Science Degree(online) - Business Administration-December 2012

COMPUTER SKILLS

Microsoft Word 2011/Outlook, Excel, PowerPoint, Java, Database, Flex

Medical software, PrimeSuite database

EMPLOYMENT HISTORY

Crestwood Hospital

Huntsville, AL

Receptionist 3/14- Present

Occupational Health. Scheduling employees for drug screens, Physicals (DOT

and non DOT), post accidents, preemployment, randoms, and promotional.

Organizational tasks including filing and insurance verification skills

needed to process Workman's Comp claims.

Alabama Pain Center

Huntsville, AL

Receptionist/Scheduler 7/12- 1/14

New Patient Orientation Coordinator. Entering new patients into the

Behavioral Science data base. Creating Files for every new

patient;answering phones and updating insurance and personal information

for medical records on an Excel spreadsheet. Preparing daily appointments

and scheduling for Counselors and Psychologists. Distributed psychological

testing for patients. Updating medical charts; EMR literate

Virginia College (Work Study Program) Huntsville, AL

Richard Shower's Assistant Recreational Aide 7/09- 7/10

Huntsville Main Library 7/10-4/12

Maintain the safety and educational learning associated children and

assistance with coordinating social and extra curriculum activities. While

providing customer service at the library other jobs included answering

phones, organizing books, and receiving transit.

Dr. Lewis, MD OB-GYN Huntsville, AL

Medical Assistant (180 hr Medical Externship) 10/10-12/10

Maintain a safe environment for patients and staff. Placed patients on NST

(non-stress test) assessed vital signs including BP, pulse, temperatures,

respirations, height and weight. Assists the physician and nurse

practitioner with cultures, pap smears, ultrasounds and vaginal

examinations. Clerical duties include: scheduling appointments, answering

phone calls, updating and filing medical records, and scanning patient

forms.

HONORS

Dean's List 2009-2012

Winter-Fall Quarters

References Available Upon Request

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