Customer Service Sales

CHIDI OJI

***** ******* *

San Antonio, TX *****

Phone: 512-***-****

Email: *****@*******.***

Objective: To start a career in a business environment whereby my prior management, sales and

customer service skills will be fully utilized.

Qualifications:

• More than 7 years experience in management, customer service and sales.

Excellent business writing, technical writing and research skills.

Strong customer service skills.

• Commended in performance reviews for effectively providing information and referrals to

customers and vendors.

Computer skills: Microsoft Office suite, Lotus Office suite, DBase, Adobe PageMaker,

Photoshop and Internet

Work Experience and achievement:

Sales/ Office Manager

United Used Car, Temple TX

02/2010 to Present

Managed entire process of vehicle transactions including: vehicle purchases from auction to dealership,

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dealership to customer, and money transactions. Also made sure all the documents for title transfer was

in order and correct.

Ensured the swift resolution of customer issues to preserve customer loyalty while complying with

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company policies.

Account Manager

Sprint, Temple TX

07/2008 to 02/2010

• Increased customer satisfaction and sales by promptly troubleshooting client issues,

which required long and intense phone hours.

• Responded to inquiries regarding different phones and plans

• Communicated and coordinated effectively with both customers and team mates.

Affidavit Filing Group

Marsh USA, Austin TX

01/2007 to 07/2008

• Adhered to government regulations for insurance policies.

• Maintained client and organization confidentiality.

• Worked independently with minimum supervision

Account Manager (B2B)

Dell Inc., Round Rock TX

12/2005 to 01/2007

• Identified ways to increase client retention.

• Conduct job/computer skills and business-management training sessions.

• Effectively communicated product features and benefits to prospective customers.

Education:

Bachelor of Arts in Business Administration

Texas A & M University, Killeen Tx

2010

• Focus on management and computer Science

Contact this candidate