LORIE MCKINNEY
**** *. ********, *******, ** ****3
Home: 773-***-**** - ***************@*****.***
PROFESSIONAL SUMMARY
Administrative Assistant who goes above and beyond basic administrative tasks and takes on
multiple projects at once. Excellent work ethic and strength in boosting company morale.
Organized Client liasion versed in coordinating management meetings, high-level conference
calls, special events and travel arrangements for top executives.
SKILLS
45 WPM typing speed Flexible
Professional phone etiquette Excellent planner and coordinator
Excellent communication skills Works well under pressure
Database management Appointment setting
Articulate and well-spoken Team building
Customer service-oriented Project planning
Report analysis
Spreadsheet management
WORK HISTORY
01/2013 to 07/2013 Portfolio Technician
Pierce and Associates – Chicago, IL
Analyzed Gathered relevant information considering a broad range of issues and factors
perceive relationships among diverse information; and use logic effectively
Communication Responsible for clearly and concisely communicating information and
messages to others.
Time Management Set efficient work priorities worked on several tasks simultaneously
effectively balanced important and urgent - and short-term and longer-term -tasks
Planned and Organized Developed comprehensive project plans monitored progress
against goals; assigning clear responsibilities; and breaking work down into manageable
portions Provide biweekly or monthly SLA reporting to clients as reports are generated by IT
support Post mortem file review.
Review foreclosure proceedings and timelines to ensure the accuracy of the foreclosure
(Q/C) Review/monitor client portfolio to reduce/eliminate file delay
10/2010 to 01/2013 Quality Control Clerk
Pierce and Associates – Chicago, IL
Reviewed Attorney Performance Weekly Report for delays in Foreclosure process
Applied Chronological File Detail in Lender Process System for foreclosure files
Reviewed and Rebuttted Scorecards from Clients
Provided Documents upon Request to Clients for Audits Provided Status and File updates
to Clients
Trained other departments members on how to review Attorney Performance Report for
specific Foreclosure Milestones
Conducted research on Case Status fo Managing Attorneys
Ability to Multitask and work under strict time constraints.
09/2009 to 03/2010 Legal Assistant
Ronnie Zanayed LTD – Chicago, IL
Completed 100 hours for Externship
Composed Letters to Clients
Utilized Dictaphone in writing correspondence
Scheduled Appointments for new and existing clients
Sent faxes
Conducted Client Interviews.
Received and placed telephone calls to clients and prospective clients.
Organized files for court proceedings.
03/2007 to 07/2008 Sales Associate / Duties
Ashley Stewart Clothing – Chicago, IL
Maintained Store appearance.
Executed cash/ credit transactions.
Aided customers in clothing selection.
06/2002 to 06/2003Board Secretary
Changing A Generation Foundation – Chicago, IL
Produced Business Meeting material.
Composed/designed monthly newsletter.Faxed/emailed documents.
Answered and managed incoming and outgoing calls while recording accurate messages.
Maintained a clean reception area, including lounge and associated areas.
Coordinated, scheduled and arranged meeting and travel calendars, including business and
social events.
02/2001 to 06/2006 Church Administrator
New Pleasant Valley Ministries – Chicago, IL
Coordinated, scheduled and arranged meeting and travel calendars, including business and
social events
Coordinated board and committee meetings including schedules and information
preparation and distribution.
Coordinated domestic and international travel arrangements, including booking airfare, hotel
and transportation.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Screened all visitors and directed them to the correct employee or office.
Answered and quickly redirected up to 30 calls per day
Assessed urgency and priorities before accepting or declining appointments and meetings
with the Senior Pastor
Compiled annual recommendations for end of fiscal year budgets.
Maintained a clean reception area, including lounge and associated areas.
Opened and properly distributed incoming mail.
Answered and managed incoming and outgoing calls while recording accurate messages.
EDUCATION
2010 Associate of Applied Science: Paralegal Studies
Northwestern College - Chicago, IL
2.9 GPA
A DDITIONAL SKILLS
Microsoft Word
Microsoft excel
Microsoft Access
West-law
Vendorscape
Lenstar
I-series
Lender Process System
Lexis-Nexis