Customer Service Quality Control

Location:

Posted:

August 27, 2014

J O S E P H D I L LO N SHIPPING & RECEIVING

PROFESSIONAL

* ** ***** ******* ***. U pper Darby, PA 19082

* **.***.**** * ***********@***.***

Shipping and Receiving Expert… with proven record of hard work and dedication. With 28 years of excellent performance

metrics, this individual is skilled in shipping and receiving operations that consistently result in top-notch products. Elite communicator

continually focused on strengthening relationships with customers while provided comprehensive service. Analytical s trategist adept in

identifying business challenges, and implementing new solutions.

A REA S O F E XPERTISE

Shipping and Receiving Business Operations Customer Service

Forklift Operation Training & Leadership Quality Control

E XPERIENCE & R ESULTS

The Iron Shop/M. Cohen and Sons September 1985 to February 2014

QUALITY CONTROL INSPECTOR AND STAIR HARDWARE COORDINATOR

Promoted to Quality Control Inspector and Stair Hardware Coordinator after several advancement opportunities within the company.

Assisted with directing spiral staircase division. Provided quality control inspections on products. Operated forklift and have two

certifications. Ordered parts to be fabricated from the Production Department. Loaded LTL trucks. Created waybills on various Bills of

Lading. In charge of putting order together from beginning to end. Assisted with UPS and Fed Ex Shipping duties, Stock Yard and

Inventory Maintenance.

Initiated a new method of packing and shipping for the Spiral Staircase knock down kits.

Strived to provide exemplary customer service.

E DUCATION & D EVELOPMENT

GED High School Equivalency Diploma

R EFERENCES

Available Upon Request.

RESUME CONFIDENTIAL