Project Manager

Jayne E. Luebbert, PMP, CSM

**** ***** ******, **. ***** MO. 63144

***********@*****.***, 919-***-****

Linkedin: http://www.linkedin.com/in/jayneluebbert

Summary

Technical Software Project Manager with a calm and supporting personality, plus over 12

years experience in the full lifecycle of product development. Two years international

expat software leadership experience. Experienced software test and development

engineer. Competent in framing, executing and delivering product development software

projects. Strong problem solving skills with the ability to generate alternative

solutions to accomplish results. Drives issues effectively within a global organization

resulting in on-time deliverables. Successfully motivates groups to achieve goals

within a multi-site, multi-cultural environment.

Skills: Leading in Agile Development Environments, Certified Scrum Master, PMP

Certified, Base SAS Certified, Lean Six Sigma Green Belt Certified, C# (Currently

Enrolled), SQL, C/C++, JTAG, Visual Basic, ClearCase, ClearQuest, Mercury Quality

Center, Doors, JMP, Minitab, Anite Systems, MKS Integrity, Critical Chain Planning,

Microsoft Word, Excel, PowerPoint and MS Project

Professional Experience

Wake Technical Community College, 2013-2014

Cary, North Carolina

Business & Industry Services, Process Improvement Specialist, Summer Employment

Created SOPs, Consulted as a certified green belt to assist team in adapting Lean Six

Sigma principles to current processes. Class generation and publishing (Datatel

Colleague)

Course Activity, Student

Java, Intermediate Java, SQL, SAS, C#

Blackberry, 2010-2013

Remote Office - Apex, North Carolina

Program Manager, 2010-2013

Managed all aspects of concurrent software release projects from content scope to

customer certification.

Effectively communicated and managed project expectations among project owners,

sponsors, team members, and other stakeholders in a clear and concise fashion.

Established project timelines and milestones/deliverables using MS project. Facilitated

team meetings, executive reviews and project kick-off meetings.

Maintained a software release management schedule. Worked with distributed development

teams. Coordinated project activities and monitored deliverables. Identified and managed

project dependencies and critical path.

Assisted in development of best practices, techniques, and tools for project planning,

execution, project management, ongoing milestone/deliverable tracking, communication,

change management and key performance metrics

.Designed and Developed project management tools using Visual Basic

Sony Ericsson Mobile Communications, 2000-2010

Research Triangle Park, North Carolina

Technical Project Manger, 2008 - 2010

Recognized by SEMC Management award for successfully managing team of verification and

development engineers, world-wide, to quickly achieve mandatory customer stability

requirements (2010)

Consulted for globally distributed agile development organization aligning product

timeline with customer expectations

Interfaced with Product Owner and global development teams to champion region specific

requirements.

Analyzed operator requirements, identified feature gaps, created alternative development

strategies and monitored software development through project milestones, thus ensuring

customer certifiable software deliveries

Received SEMC Management award for leading feasibility study to analyze potential

solutions for customer identified showstopper and providing immediate software solution

allowing product to enter field test as planned (2009)

Managed emergency task force of developers and verification engineers to resolve

critical launch preventing FOTA network errors.

Created a working model used to guide development and verification activities between

multiple global project teams, to ensure successful software solutions

Lund, Sweden

Technical Project Manager, 2007 - 2008

Received SEMC Management award for proactively communicating and collaborating with

external and internal customers to analyze information needs and functional requirements

and successfully keeping global feature team motivated to achieve planned product launch

date (2007)

Managed project deliverables from Telephony, Messaging and IMS distributed cross

functional development teams to ensure a working solution of customer feature.

Proactively identified risks and probed for "holes" in information and methodologies in

each team project to provide a 360 evaluation of the overall viability of feature

project and health of the software release.

Coordinated system test and delivery of software maintenance issues.

Technical Project Lead, 2006 - 2007

Planned software feasibility and development projects for Telephony, Connectivity,

Video, UI and Network teams. Coordinated technical issues during design, development

and maintenance phases. Delegated software tasks to software engineers.

Created critical chain development plan, guaranteeing manageable scope

Facilitated daily meeting, weekly development reviews, product owner update and

technical reviews. Practiced servant leadership

Managed timelines and identified resources for multiple maintenance and development

initiatives simultaneously.

Research Triangle Park, North Carolina

Project Leader, 2006

Supported Phonebook, UMTS, Browser, UI, Messaging, Localization remote development teams

Key contributor in the design of HAC & TTY features

Managed KPIs for project milestones, reporting to technical stakeholders, line

management and project managers. Tracked deliverables for multiple projects.

Software Team Lead, 2005 - 2006

Delegated User Interface software tasks. Task included software investigation, design,

development and integration

Areas of focus: Call Handling, Phonebook, Settings, Illumination Light Effects, TTY

Software Development Engineer, 2003 - 2005

SEMC Management award received for taking initiative to provide application software

design for Illumination Light Effects in the areas of Call Handling, File Manager,

Settings and Phonebook. This work helped keep customer desired feature, Illumination

Light Effects, in-scope. (2004)

Implemented and delivered Light Effects Settings functionality. Implemented PTT, Email

MSG and Instant Messaging functionality for SyncML DM. Integrated software deliveries

from 3rd party (Tactel)

Took initiative to coordinate multi-site development team to maintain project momentum

Created SyncML DM Product Feasibility Study. Tracked error reports & schedule

dependencies for multiple products

UI Software development maintenance. Created product feasibility report for UI operator

requirements

Test & Verification Engineer, 2001 - 2003

Designed and executed test plans. Designed and executed automated test scripts.

Provided analysis and summary of product test results.

Responsible tester for:

SyncML, PIM & NITZ in GSM products.

Network Selection & Background Scanning on GAIT project

Protocol, Calling Party Name in TDMA products

SEMC Management Awards for:

Testing emergency builds quickly and accurately, allowing the project to keep product

lab dates as scheduled (2001)

Taking initiative to clarify GAIT Network Selection & Background Scanning requirements.

Clarification allowed stakeholders to align test and development activities

appropriately (2003)

Software Development Engineer, 2000 - 2001

Designed R-Data handler enabling TSAR functionality & Protocol Layer tracker issues

Caterpillar Inc., 1999-2000

Peoria, Illinois

Software Development Engineer

Software design and C++ implementation of engine display software

Interfaced design with other hardware and software products

Software design and embedded C implementation of diesel engine control & monitoring

software

Wrote project requirement & Software design documents. Wrote and performed system test

cases.

Education

Bachelors of Science in Electrical Engineering, University of Missouri-Rolla

Associate Degree in Electronic Technology, Missouri Technical College

University of North Carolina, Kenan-Flagler Business School

Sony Ericsson Executive Leadership Development

Associate of Computer Programming, Wake Technical Community College (Currently

Enrolled)-Raleigh

Sony Ericsson Management Recognition Awards: 2001, 2003, 2004, 2007, 2009 & 2010

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