Customer service Assistant

Denise R. Harris

*** **** ***** ******, #***

Phone: 213-***-****

Los Angeles, CA 90014

*************@****.**

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OBJECTIVE

Motivated customer service professional seeks position interacting with the public.

SUMMARY OF SKILLS

• Articulate, composed professional comfortable in fast-paced environments, medical field.

• Detail-oriented, motivated individual who is flexible and able to work well with others

CUSTOMER SERVICE EXPERIENCE

Angelus Plaza 11//2013 to Present

Library Assistant/Computer Room Assistant Volunteer

Lamp Village 1/2012 to June 2014

Music Assistant Volunteer

Harambee Farmer’s Market, Los Angeles, CA 1/2005 – 5/2009

Entertainment Professional

• Marketing Assistant Coordinator of Entertainment.

Act One Temporary Personnel 1/2002 –12/2004

Accounting Assistant

Comar Employment Agency, Los Angeles, CA 12/1999 – 12/2001

Administrative Assistant

• Receptionist for multi-line telephone operations

• Paradox and ARS Search for accounting departments

• Proficient in Microsoft Office, Word Perfect and graphics software

• Clerical and word-processing functions on PC and Macintosh systems

Reliable Registry / Hubert Humphrey Medical Center, Los Angeles, CA 2/1994 – 12/2000

Medical Transcriber, Radiology Department

Transcribe dictation for medical reports

• Contracted work through Reliable Agency and other agencies

• Answer inquiries concerning the progress of medical cases

• Produce medical reports, records, patient-care information, statistics and medical research

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Central Casting 1/1990 – 8/1992

• Extra Work - Boy scout, Naked Gun

General / Martin Luther King Hospitals (Temporary Assignment) 12/2001- 2/2001

\Word Processor Assistant

Gibson, Dunn and Crutcher, Los Angeles, CA 1/1985 –12/1988

Legal Secretary and Paralegal

• Prepare for trial by performing tasks such as organizing exhibits, prepare pleadings

• Litigation, Contracts, Medical and Entertainment Law

• and attorney time-keeping

American Red Cross, Seattle WA 1/11973 – 1978

Word Processor (Accounting Department)

Other favored contract positions: Marv Griffin, MOCA

References Available Upon Request 02/07/2014

Education

Los Angeles Southwest College, Los Angeles, CA 1995 -2000

El Camino College, Torrance, CA 1990 -1994

Personal studies: Music

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