Manager Sap
Resume:
K. RAMANA
******.****@*****.***
Curriculum Vitae
SAP Basis Consultants with 9 years of consulting experience and 8 years of multi-Platform Experience. Hands - on
background in LAN/ WAN environment with proven skills in system setup and optimizing of terminal servers and
administering Windows, Unix and Network Systems.Working in highly-critical, worldwide production environment.
Strong technical and organizational skills, with an all-time focus on system availability and customer satisfaction.
Successfully held several leadership roles, implementing SAP at multiple Fortune Clients.
Technical Skills
SAP: R/3, ECC6, Net Weaver, EP 6.0/7.0.
Databases: DB2, Oracle
OS / Hardware: UNIX (AIX, Solaris), IBM Series
Working knowledge of third-party tools: Remedy, USD, Tivoli Monitoring.
Switching, Routing, Firewall, Load balancers and securities
Highlights
• Experience in SAP installation, upgrades, configuration, administration and troubleshooting.
• Experience in Production support on SAP Business Suite environments with 24*7 on call support.
• Experience in SAP software lifecycle maintenance using SAP solution manager
CERTIFICATION
Cisco Certified Network Associate (CCNA)
ITIL v3
Checkpoint Certified Systems Administrator (CCSA)
PGDCA
EDUCATIONAL QUALIFICATION
MBA IT from Sikkim Manipal University
Training
Sap Basis, ITIL, Process Excellence, CISSP, CCIE, CCNP, MCSE, SCSA, CCSA &
Internet Resource management Essentials,
EXPERIENCE
SAP Basis - Principal Consultant
ORPIC (Muscat, Oman)
11/13 to Present
• Requirements gathering from the customer and designing the systems landscape.
• Designing dual maintenance transport strategy and configuring transport management system accordingly
• Documenting system maintenance procedures and knowledge transfer
• Installation, configuration and Administration of Solution Manager including Early Watch analysis, SLA
reporting, Central system monitoring, Configuration of availability monitoring, CHARM, Maintenance optimizer.
• Experience in System copy using both sapinst export/import method and DB refresh method.
• Experience in System Refresh on both UNIX and Windows platforms.
• Experience in applying Support Packages using SPAM, Kernel upgrade and applying SAP add-ons through
SAINT.
• Experience in Java administration using tools like Visual Admin, Config tool, jcmon, JSPM.
• Expertise in memory management and performance tuning.
• Implementing SAP notes using snoteas and when required.
• Experience in CUA (Central User Administration) Configuration.
• Enterprise Portal management – Applying portal patches, IGS patches and KMC patches
SAP Basis - Principal Consultant
Genpact
03/012 to July 2013
• Experience in client copy (local and Remote), client Export/import, system/client refresh and Homogeneous
system copy.
• Experience in Capacity Requirement, BCP, Disaster recovery planning, hardware sizing and performance
tuning of SAP systems.
• Experience in Support pack installation for ABAP, Java and ABAP + Java stacks using SPAM, SAINT, SDM
and JSPM.
• SAP installation, post-installation, configuration and upgradation along with SAP Kernel, Enhancement
packages (EHP) upgrades.
• TMS (Transport Management setup), CTS configuration through STMS, Transport packages and Transport
organizer across the SAP Net weaver landscape.
• Monitoring, performance tuning, Configuration and troubleshooting with SAP Net weaver systems, Java stack
administration.
• SAP Spool Administration using different printing methods / techniques.
• SAP Solution manager: monitoring and configuring all the systems through solution manager, mops
configuration and administration, BP configuration, Wiley Introscope, SLA.
• Experience in SAP Security maintenance, SOX Compliance, User management, Role Administration, SAP
Security & Authorization, CUA, Profile generation, User/Role comparison.
• Experience in OSS connections, SMGW, SMP activities, SAP downloads manager etc.
SAP Basis Administrator
CSC India Pvt Ltd
01/2007 to 03/2012
• SAP R/3 4.6C with database size up to 3.5Tb, APO 3.0A / SCM 5.0 with live cache up to 196 GB, EBP 4.0,
PLM, for a total of 15 production and 10 non-production systems. AIX 5, DB2 LUW & UDB.
• Performed standard administration and monitoring tasks in a highly critical environment with 24/7 support.
• Provided on-call support during system outages and crisis, with focus on immediate resolution and root-cause
analysis (RCA).
• Installed configured and maintained new systems and implemented landscape evolutions.
• Provided support and expertise to numerous customers on best practices and problem solving solutions for
their SAP systems.
• Installed and configured SAP systems, mainly on Unix platforms and Oracle 8 & 9 databases.
CSC India Pvt Ltd – Hyderabad, India
05/06 to 01/07 Lead Consultant / Sr Network Engineer
• Design and implement LAN and WAN network infrastructure includes configuring multiple Cisco 6509 with
MSFC2, 3500, 650*-****-**** 2948G-L3 switches, 2600 and 3600 routers
• Routing protocol implementation on Cisco routers (RIPv2, OSPF, EIGRP, and BGP4).
• Implement network security for remote access. Tasks include configuring site to site and clients to site VPN
tunnels through multiple Cisco VPN concentrators and Checkpoint firewalls, and maintaining access policies
for remote users.
• Configure and maintain Windows NT/2000 environment services, including Active Directory, DFS, WINS, DNS,
DHCP, file replications and logon scripts
• Net cache and Bluecoat Proxy management involves troubleshooting user requests, outages, up-gradation
of the proxy OS to the latest version
• Manage internal, internal caching and external DNS servers which include Bind DNS and F5,DNS.Configure
Web Trends Firewall/Enterprise Suite to perform weekly firewall and IIS log analyzing and reporting. Setup
Cisco Local Director for load balancing of several corporate websites
Sr. Network Administrator
Aug 2000 – May 2006
M/S Excell Media Pvt Ltd, Hyderabad, INDIA.
PROJECT - Design and Deployment of Entire Network Infrastructure (LAN &Wan) of an ISP and Providing Cost
Effective Solution to Clients for Data Transfer and build their Networks Over Backbone of the Provider
• Planning and designing Network Infrastructure of Largest Cable ISP in Hyderabad, which included routing and
switching topology, setting up Network security devices (Firewalls), Bandwidth allocation Configuring
networking components like Cisco routers, & Switches, Access server, Rack modems.
• Setting up for routing policy and switching policy for LAN and WAN including Multi-homed BGP OSPF
provisioning of Internet Bandwidth to the Clients, and for providing various the network services, e network
was divided into multiple areas and traffic was separated between those segments by putting VPN devices
• For providing managed Firewall Services and VPN services to clients this involved working and setting up
managing various firewall and VPN products like Cisco pix, check point.
• Routers, Switches, Load balancers along with Net cache Engine were set-up in a web farm to and Traffic
Shapers were used to provide some response time guarantees from Internet customers.
• To setup infrastructure for providing and dedicated b/w and dialup connectivity to the ISP network. This
required setting up networking RAS from Cisco and 3 COM and, BGP peering for customers and setting up
traffic shapers for providing response time guarantees from Internet and for Internet VPN Customers.
System Administrator
April 1999 – May 2000
M/S Margadarsi Chit Funds Ltd, Hyderabad, INDIA
• Installing Win NT 4.0. Windows 2000 advance server, NT Server and NT Workstations.
• Installation of Server Domains, Workstations, Clients and Workgroups.
• Implementing Raid Levels, Mirroring and Stripping. Installing Configuring RAS.
• Installing Configuring and administering IIS and Configuring Network Printers.
• Installing Gateway Services for connecting files and printers on NetWare servers and clients.
• Installation and trouble shooting of UNIX flavor operating system
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