Customer Service Sales
Resume:
Lauren Shank
Muncie, IN
******.*******@*****.*** - 765-***-****
WORK EXPERIENCE
Customer Relations Manager
Toyota and Scion of Muncie - Muncie, IN - October 2013 to March 2014
Responsibilities
Greet customers on the lot and in the dealership, negotiate prices, make follow-up calls. Also make calls to
get people to visit the dealership.
Skills Used
Negotiation skills, people skills.
Sales Consultant
Victory Honda of Muncie - Muncie, IN - August 2013 to October 2013
Responsibilities
Greet customers on the lot and the dealership, negotiate prices, make follow-up calls.
Accomplishments
This job utilized my selling and negotiating skills.
Skills Used
Negotiating skills, people skills.
Bill Collector
Sallie Mae - Muncie, IN - September 2012 to May 2013
Responsibilities
Make phone calls using an auto dialer to collect money on delinquent student loans.
Sales Associate
Kitchen Collection - Muncie, IN - September 2011 to May 2013
Responsibilities
Greet guests when entering the store, answer questions and concerns about products, ring up purchases,
price products, maintain neatness and cleanliness of the store.
Skills Used
Cash register experience, customer service experience.
Hostess
Ruby Tuesday - Muncie, IN - August 2010 to August 2011
Responsibilities
Greet and seat guests, aid servers and bussers, maintain clealiness of the restrooms and the restaurant.
Skills Used
Restaurant and food experience.
EDUCATION
Psychology
Ivy Tech Community College - Muncie, IN
2008 to 2010
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