Sales Customer Service
Resume:
MOHAMMED IBRAHIM
***** ******** **** *****: 519-***-****
Windsor, Ontario N8R 1C2 E-mail: **********@*****.***
CUSTOMER SERVICE
Enthusiastic individual with proven track record of successful sales experience Exceptional ability to
multitask and learn new things in a timely manner Superb oral and written communication skills Work
well independently with minimal supervision as well as collaboratively in a team environment
Demonstrated ability to work well under stressful conditions and to solve problems Reliable, flexible and
assertive high-energy professional with strong customer focus Experienced in working with diverse
group of customers and professionals Driven by challenge and the opportunity for advancement
CORE COMPETENCIES
Customer Relations Cash Handling Supervision
Office Administration Quality Assurance Great Closer
Organization/Planning Inventory Management Computer Literacy
PROFESSIONAL EXPERIENCE
Customer Relations
Greet customers and answering incoming telephone calls in a professional manner
Provide information about current sales and promotions to existing customers as well as
potential new customers
Ensure customers’ satisfaction by identifying needs and resolving problems
Quote prices and credit terms also prepare sales contract
Top in sales volume four years in a row for the department
Maintained confidentiality of financial and personal information
Consistently meet and exceed established sales quota and other sales expectations
EMPLOYMENT HISTORY
Assembly Line worker, TRQSS, Windsor, Ontario 2013-2014
Sales Associate, Leon’s Furniture Ltd., Windsor, Ontario 2005- 2012
Shift Supervisor, GloboTech2000 Inc., Windsor, Ontario 2005- 2005
Manager, Owner, Professional Cleaning Services, Detroit, Michigan 1997- 2000
EDUCATION AND TRAINING
Diploma, Computer Network Adm., Trios College, Windsor, Ont. 2013
Bachelor of Science, Economics, University of Michigan-Dearborn, Dearborn, Michigan 2003
Associate of Science, Computer Info. System, Henry Ford Community College, Dearborn 1999
COMMUNITY INVOLVEMENT
Kitchen Help, Downtown Mission, Windsor, Ontario 2009
Volunteer Coach, Windsor Soccer Club 2010-2013
Help Desk Volunteer, Habitat for Humanity 2012
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