Loss Prevention
Resume:
Brent A. Mitchell
East Boston, MA 02128
*************@*****.***
Experience
June 2011 – July 2014
Sprint Wireless
Dorchester, MA
Fulltime Key Holder/Shift Supervisor
Assumed manager responsibilities when
needed to include opening and closing
store
Created an extensive, loyal customer base
which included being the small business
expert touch point for location
Achieved and exceeded personal sales and
profit goals
Conflict resolution with public and
employees
Kept current on all product technology/data
technology and devices as well as tailored
custom solutions for individual clients and
small business needs
November 2010 – June 2011
Ambassador-Brattle Cab
Cambridge, MA
Dispatcher/Technician
Answered phones and provided customer
service
Assisted with the installation of radios,
meters, computers, and signs both in and
on vehicle to convert into livery vehicles
Dispatched cabs and curriers to requested
location utilizing latest dispatch computer
software
April 2010 – September 2010
Kohl’s Department Store
Medford, MA
Loss Prevention Officer
Responsible for detection and
apprehension of individuals committing
theft or other crimes against the company
Conducted store audits to ensure
compliance to all store policies relating to
loss reduction, control, and security
Completed safety audits, alarm control
tests, fine jewelry inventory audits, EAS
tagging and video surveillance
November 2006 – March 2010
Shaw’s Supermarket
Cambridge, MA
Loss Prevention Specialist
Responsible for detection and
apprehension of individuals committing
theft or other crimes against the company
both internally and externally
Conducted store audits to ensure
compliance to all store policies relating to
loss reduction, control, and security
Conducted training seminars for staff and
management on internal and external theft
and scam signs and prevention
Education/training
Youth Build
Boston, MA 2002-2003
Apprentice Certificate in Carpentry
Greater Elgeston Community High School
Boston, MA 2000-2002
High School Diploma
Boston College High School
Boston, MA 1998-2000
Alcohol Intervention Training Certificate
First Aid & CPR Certification
SKILLS/QUALIFICATIONS
Excellent communication skills both verbal
and written
Strong computer skills including
knowledge of Microsoft Word & Excel and
proprietary systems from previous
employers
Ability to work with all levels in the
organization
Ability to work independently in a fast
paced environment
Maintains and continues to build long term
relationships with customer base
Extensive loss prevention skills in spotting
and preventing both internal and external
theft
Strong marketing and production skills
Highly organized and professional attitude
Customer conflict resolution training
REFERENCES furnished upon request
Contact this candidate